Herb Kelleher
Here is an excerpt from an article written by Rosabeth Moss Kanter for the Harvard Business Review blog. To read the complete article, check out the wealth of free resources, and sign up for a subscription to HBR email alerts,…
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Demand: Creating What People Love Before They Know They wWant It Adrian J. Slywotzky with Karl Weber Crown Business (2011) How to create a demand-creating culture Many books published in recent years offer excellent advice on how to create and…
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Over the years, I have probably read and then reviewed about 65-70 books in which their authors discuss one or more aspects of organizational culture. A few address employee engagement. Hopefully, a high percentage of those who share a workplace…
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Here is an excerpt from an article featured in the July issue of Southwest Airlines’ Spirit magazine. These are the first five business lessons and the last two. To read the complete article, a “must read,” please click here. * …
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The Experience Economy: Work Is Theater & Every Business a Stage B. Joseph Pine and James H. Gilmore Harvard Business Review Press (1999) Note: I read this book when it was first published and recently re-read it, curious to know…
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The Thank You Economy Gary Vaynerchuk HarperBusiness (2011) Business begins with making people feel appreciated…and goes nowhere unless they do In recent years, an avalanche of research data generated from marketplaces throughout the world reveals that when asked to identify…
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The CEO’s Role in Talent Management
Here is a brief excerpt from an article written by Halley Bock for Talent Management magazine. To check out all the resources and sign up for a free subscription to the TM and/or Chief Learning Officer magazines published by MedfiaTec,…
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