Carmine Gallo
The Apple Experience: Secrets to Building Insanely Great Customer Loyalty Carmine Gallo McGraw-Hill (2012) How to provide an “insanely great” customer experience Those who have read The Presentation Secrets of Steve Jobs and/or The Innovation Secrets of Steve Jobs already…
Read MoreAdam Bryant conducts interviews of senior-level executives that appear in his “Corner Office” column each week in the SundayBusiness section of The New York Times. Here are a few insights provided during an interview of Amy Schulman, executive vice president…
Read MoreThe Presentation Secrets of Steve Jobs: How to Be Insanely Great in Front of Any Audience Carmine Gallo McGraw-Hill (2010) Let’s face it, few (if any) of those who read this book will then be “insanely great in front of…
Read MoreThe Innovation Secrets of Steve Jobs: Insanely Different Principles for Breakthrough Success Carmine Gallo McGraw-Hill (2011) Actually, what Carmine Gallo examines with both rigor and eloquence are no longer “secrets,” nor are they insights of proprietary significance to Steve Jobs.…
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The Ten Most Important Business Challenges and Which Book to Consult for Each
Whenever asked to recommend business books, I immediately inquire, “What is the single greatest challenge that you and your organization now face?” Of course, responses vary but over time, these seem to be the ten challenges most frequently cited, followed…
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