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The Experience Economy: Work Is Theater & Every Business a Stage B. Joseph Pine and James H. Gilmore Harvard Business Review Press (1999) Note: I read this book when it was first published and recently re-read it, curious to know…
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Jay Cross is a champion of informal learning, Web 2.0, and systems thinking. His calling is to help business people improve their performance on the job and satisfaction in life. He has challenged conventional wisdom about how adults learn since…
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Informal Learning: Rediscovering the Natural Pathways That Inspire Innovation and Performance Jay Cross Pfeiffer (2006) In the Introduction, Jay Cross makes a number of crisp assertions, several of which are certain to generate controversy. For example, “Workers learn more in…
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Adam Bryant conducts interviews of senior-level executives that appear in his “Corner Office” column each week in the SundayBusiness section of The New York Times. Here are a few insights provided during an interview of Bing Gordon, a partner at the…
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The Entertainment Economy: How Mega-Media Forces Are Transforming Our Lives Michael J. Wolf Crown Business (1999) Note: I read this book when it was first published and recently re-read it, curious to know how well its core concepts have held…
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Every so often, I watch a video of exceptional interest and value. That certainky describes what Melba J. Duncan shares in a video I urge you to check out. Please click here. She is CEO of the Duncan Group, founder…
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Here is an excerpt from an article written by Linda A. Hill and Kent Lineback for the Harvard Business Review blog. To read the complete article, check out the wealth of free resources, and sign up for a subscription to…
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Here is an excerpt from an article featured online by MIT Sloan Management Review. To read the complete article, check out other resources, and sign up for free email alerts, please click here. “Open-source projects and grassroots collective action are…
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Here is the first portion of an article featured by Talent Management magazine. To see the list of 48 companies, check out all the resources, and sign up for a free subscription to the Talent Management and Chief Learning Officer…
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Avoid 3 Traps of Performance Management
Here is another valuable Management Tip of the Day from Harvard Business Review. To sign up for a free subscription to any/all HBR newsletters, please click here. Few performance assessment systems measure what really matters: current and future performance.…
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