Posts

Fred Reichheld: An interview by Bob Morris

March 9, 2011

  Fred Reichheld is the author of the book, The Ultimate Question:  Driving Good Profits and True Growth. Acclaimed by business leaders as the “godfather of customer loyalty, Reichheld’s most recent book shows organizations how to achieve organic growth, tell…

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Michael Ray: An interview by Bob Morris

March 9, 2011

  Michael Ray was selected to be the first John G. McCoy-Banc One Corporation Professor of Creativity and Innovation and of Marketing  (Emeritus) at Stanford University’s Graduate School of Business. He is a specialist in new paradigm business, creativity, innovation,…

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James O’Toole: An interview by Bob Morris

March 9, 2011

Until recently, James O’Toole was Research Professor in the Center for Effective Organizations at the University of Southern California, and the Mortimer J. Adler Senior Fellow of the Aspen Institute. Currently, he is the Bill Daniels Distinguished Professor in Business…

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Walter Kiechel III: An interview by Bob Morris

March 9, 2011

Kiechel is author of The Lords of Strategy. The book reflects much of what he has learned in three decades of reporting and writing on business, including over 100 interviews—a few stretching over days—for this work alone. In recent years…

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HBR’s 10 Must Reads on Leadership: A book review by Bob Morris

March 9, 2011

HBR’s 10 Must Reads on Leadership Various Authors with Editors of Harvard Business Review Harvard Business Press (2011) This is one in a series of volumes that anthologize what the editors of the Harvard Business Review consider to be the…

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Bezos on Books

March 8, 2011

Here is an excerpt from an article (“Why Bezos Was Surprised by Kindle’s Success”) written by Daniel Lyons that was featured by Newsweek.com on December 21, 2009. In it, Jeff Bezos shares his thoughts about printed and digital books following…

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Erik Calonius & Ten Steps Ahead: An interview by Bob Morris

March 8, 2011

  Erik Calonius is a former reporter, editor, and London correspondent for the Wall Street Journal. He served as Miami Bureau Chief for Newsweek Magazine, where he was nominated for the Overseas Press Award, and as an editor and writer for Fortune magazine,…

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The Oz Principle: A book review by Bob Morris

March 8, 2011

The Oz Principle: Getting Results Through Individual and Organizational Accountability Roger Connors, Tom Smith, and Caig Hickman Portfolio/Penguin Group (2004) Note: I recently re-read this book while formulating questions fir an interview of its co-authors and found it even more…

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Guy Kawasaki’s Enchantment: A book review by Bob Morris

March 8, 2011

Enchantment: The Art of Changing Hearts, Minds, and Actions Guy Kawasaki Portfolio/Penguin Group (2011)   How to create a context within which there is authentic magic to be shared I have read and reviewed all of Guy Kawasaki’s previous books.…

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Difficult Conversations: Nine Common Mistakes

March 7, 2011

Here is an excerpt from an article written by Sarah Green for the Harvard Business Review blog. To read the complete article, check out other articles and resources, and/or sign up for a free subscription to Harvard Business Review’s Daily…

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