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Here is a brief excerpt from an article written by Jean-Baptiste Coumau, Victor Fabius, and Thomas Meyer for the McKinsey Quarterly, published by McKinsey & Company. They explain how and why big companies are finding growth in new markets by…
Read MoreChief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine Jeanne Bliss John Wiley & Sons (2015) How to lead a customer-driven business transformation by establishing value for the role of the chief customer officer This is a sequel…
Read MoreHere is a brief excerpt from an article by V. Kumar and Anita Pansarim for MIT Sloan Management Review. To read the complete article, check out other resources, and obtain subscription information, please click here. * * * It’s well…
Read MoreOver the years, I have frequently engaged in rather lively conversations with other NFL fans with regard to who should be on the all-time best team. My own choices are limited to those I have seen play in person or…
Read MoreAdam Bryant conducts interviews of senior-level executives that appear in his “Corner Office” column each week in the SundayBusiness section of The New York Times. He has found that “the difficulty in starting companies is not just about finding the…
Read MoreHere is an excerpt from an article written by Wanda T. Wallace and David Creelman for Harvard Business Review and the HBR Blog Network. To read the complete article, check out the wealth of free resources, obtain subscription information, and…
Read MoreHere is a brief excerpt from an article by Daniel Goleman that originally appeared in Harvard Business Review (December 2013), The Focused Leader , was selected by the HBR Editors to be included in HBR’s 10 Must Reads 2015: The…
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David Brooks on “The Robert E. Lee Problem”
Here is a brief excerpt from an especially thoughtful article written by David Brooks for The New York Times. To read the complete article, check out other resources, and obtain subscription information, please click here. * * * The debate…
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