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The Challenger Customer: Selling to the Hidden Influencer Who Can Multiply Your Results Matthew Dixon, Brent Adamson, Pat Spenner, and Nick Toman Portfolio/Penguin Random House (September 2015) How re-writing the rules enables “the best companies to connect with current customers,…
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Decoding the Workplace: 50 Keys to Understanding People in Organizations John Ballard Praeger/An Imprint of ABC-CLO A brilliant explanation of why not all messages sent are received and not all messages received are understood Perhaps the single greatest challenge that…
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Here is a brief excerpt from an article written by Driek Desmet, Ewan Duncan, Jay Scanlan, and Marc Singer for the McKinsey Quarterly, published by McKinsey & Company. To read the complete article, check out other resources, learn more about…
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Here are ten of my favorite Gates quotations: o Our vision for the last 20 years [i.e. since 1975] can be summarized in a succinct way. We saw that exponential improvements in computer capabilities would make great software quite valuable.…
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Brian Robertson is an experienced entrepreneur, CEO, and organizational pioneer. Forbes and Fast Company credit him for developing Holacracy, a comprehensive management system for governing and running organizations that are fast, agile, and that succeed by pursuing their purpose, free…
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In The Creator’s Code, Amy Wilkinson asserts that all of the most creative people in business “share certain fundamental approaches to the act of creation. The skills that make them successful can be learned, practiced, and passed on.” Each is…
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RFID Handbook: Fundamentals and Applications in Contactless Smart Cards, Radio Frequency Identification and Near-Field Communication Klaus Finkenzeller John Wiley & Sons (2010) The fundamentals of a retrieval system that can provide data whenever and wherever needed I am deeply grateful…
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Superintelligence: Paths, Dangers, Strategies Nick Bostrom Oxford University Press (2015) How to approach what could be “quite possibly the most important and most daunting challenge humanity has ever faced” John H. Flavell was probably the first to use the term…
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Here are ten of my favorite Grove quotations: o Success breeds complacency. Complacency breeds failure. Only the paranoid survive. o When a change in how some element of one’s business is conducted becomes an order of magnitude larger than what…
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The business wisdom of Steve Jobs
Here are ten of my favorite Steve Jobs quotations: o Your work is going to fill a large part of your life, and the only way to be truly satisfied is to do what you believe is great work. And…
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