Posts

How to future-proof your organization

July 3, 2021

Here is an excerpt from the transcript of a podcast, featured in an article written by Diane Brady, Chris Gagnon, and Elizabeth Mygatt for the McKinsey Quarterly, published by McKinsey & Company. To read the complete article, check out others,…

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A Covey of Quotations

July 2, 2021

Here are seven quotations, a few of which you may not have seen before. 1. “In order to have a conversation with someone, you have to reveal yourself.” James Baldwin 2. “Once we rid ourselves of traditional thinking we can…

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Courageous Leadership: Abraham Lincoln

July 2, 2021

In Forged in Crisis, Nancy Koehn focuses on five quite different leaders who exemplify the power of courage in turbulent times: Ernest Shackleton, Abraham Lincoln, Frederick Douglass, Dietrich Bonhoeffer, and Rachel Carson. These are among her most thoughtful comments about…

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Building a Data-Driven Culture from the Ground Up

July 1, 2021

Here is an excerpt from an article written by S.N. Subrahmanyan and Sanjay Jalona for Harvard Business Review and the HBR Blog Network. To read the complete article, check out the wealth of free resources, obtain subscription information, and receive…

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The wit and wisdom of Daniel Kahneman

June 30, 2021

Daniel Kahneman is an Israeli psychologist and economist notable for his work on the psychology of judgment and decision-making, as well as behavioral economics, for which he was awarded the 2002 Nobel Memorial Prize in Economic Sciences. Here is a…

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Prediction: The future of CX

June 29, 2021

Here is an excerpt from an article written by Rachel Diebner, Mike Thompson, David Malfara, Kevin Neher, and Maxence Vancauwenberghe for the McKinsey Quarterly, published by McKinsey & Company. To read the complete article, check out others, learn more about…

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Culture in the hybrid workplace

June 28, 2021

Here is an excerpt the transcript of a podcast in which Bryan Hancock, Bill Schaninger, and Brooke Weddle participate.  It was featured in the McKinsey Quarterly, published by McKinsey & Company. To read the complete article, check out others, learn…

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Decoding Greatness: A book review by Bob Morris

June 27, 2021

Decoding Greatness: How the Best in the World Reverse Engineer Success Ron Friedman Simon & Schuster (June 2021) How to reverse engineer success, however you define it As I began to read this book, I was again reminded of how…

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The eight trends that will define 2021–and beyond

June 26, 2021

Here is an excerpt from a conversation involving Celia Huber and Kevin Sneader for the McKinsey Quarterly, published by McKinsey & Company. To read the complete article, check out others, learn more about the firm, and sign up for email…

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What Emerson Can Teach Us About Resilience

June 25, 2021

Here is a brief excerpt from an article by Mark Edmundson for The Wall Street Journal. To read the complete article, check out others, and obtain information about deep-discount subscription rates, please click here. Ralph Waldo Emerson in 1860. (Credit:…

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