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The High-Velocity Edge: How Market Leaders Leverage Operational Excellence to Beat the Competition Steven J. Spear McGraw-Hill (2009) The power of causal mechanisms that can drive a continuously self-improving system Clayton Christensen’s high praise of Steven Spear and this book…
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Daniel Diermeier is the IBM Professor of Regulation and Competitive Practice, a Professor of Managerial Economics and Decision Sciences at the Kellogg School of Management, and a Professor of Political Science at the Weinberg College of Arts and Sciences, all…
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Here is the latest post by Joseph A. Maciariello featured in the Joe’s Journal series at the Drucker Exchange (Dx) sponsored by the Drucker Institute. The Drucker Exchange (the Dx) is a platform for bettering society through effective management and…
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Harvard Business Review on Building Better Teams Various Contributors Harvard Business Review Press (2011) How and why some teams “shoot out the lights”…and most don’t Those who aspire to help create and then lead create teams that deliver high-impact results…
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Here is another valuable Management Tip of the Day from Harvard Business Review. To sign up for a free subscription to any/all HBR newsletters, please click here. We often think of networking as connecting with people outside our organizations. But…
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Thursday September 15th, 2011: The Financial Times and Goldman Sachs today announced the shortlist for the seventh annual Financial Times and Goldman Sachs Business Book of the Year Award, which aims to identify the book providing the most compelling and…
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I have just received this exciting announcement from Natalie Raabe and am pleased to share it with you. As we proceed through the so-called “Age of Information,” an age that seems to be more like a blizzard each day, some sources…
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Here is a portion of Gregory Mone’s conversation with Joi Ito, featured online by The Atlantic magazine. To read the complete conversation, please click here. * * * After a wide-ranging career in business and as a leading public intellectual on…
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The Great Workplace: How to Build It, How to Keep It, and Why It Matters Michael Burchell and Jennifer Robin Jossey-Bass/A Wiley Imprint (2011) This is a book I have eagerly awaited. Year after year, Fortune posts its annual list…
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Bottling Customer Experience
Here is an excerpt from an article by Theodore Kinni and featured by strategy+business magazine, published by Booz & Company. To read the complete interview, check out other resources, sign up for free email alerts, and obtain subscription information,…
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