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As We Speak: How to Make Your Point and Have It Stick Peter Meyers and Shann Nix Atrria Books (2011) Here in a single volume, just about all you need to know about high-impact communication In Chapter 3, Peter Meyers…
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Here is another valuable Management Tip of the Day from Harvard Business Review. To sign up for a free subscription to any/all HBR newsletters, please click here. The word “team” is so commonly used in today’s organizations, most managers are…
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Return on Learning: Training for High Performance at Accenture Donald Vanthournout, Tad Waddington, and other members of Accenture’s Capability Development Team Agate B2 (2006) How Accenture achieved an ROI of 353% on its commitment to enterprise learning To the best…
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Lasting Contribution: How to Think, Plan, and Act to Accomplish Meaningful Work Tad Waddington Agate B2 (2007) Frankly, I did not know what to expect as I began to read this book but soon realized that, accompanied by Tad Waddington,…
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Here is an excerpt from a profile of journalist Lisa Belkin written by Melissa J. Anderson (New York City) for The Glass Hammer, an online community designed for women executives in financial services, law and business. “Visit us daily to discover issues that matter,…
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Here is an excerpt from another article written by Matthew Le Merle and featured online by Booz & Company. As he explains in the article, Black Swans—unanticipated, catastrophic events—are impossible to predict on an individual basis, but they regularly occur.…
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Sara Mosle’s vigorous review of Steven Brill‘s book, Class Warfare: Inside the Fight to Fix America’s Schools, appears in The New York Times‘ Book Review section (August 21, 2011). From my perspective, she offers an uncommonly balanced examination of Brill’s…
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Here is another lively and informative article from the folks at the Drucker Exchange (Dx). It is a platform for bettering society through effective management and responsible leadership. It is sponsored and supported by the Drucker Institute, a think tank…
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Here is an article written by Steve Tobak for BNET, The CBS Interactive Business Network. To check out an abundance of valuable resources and obtain a free subscription to one or more of the BNET newsletters, please click here. * …
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The Silent Language of Great Leaders
The results of countless research studies leave no doubt that 80-85% of the impact during face-to-face contact is determined by body language and tone-of-voice. Only 10-15% of impact is determined by what is actually said. Non-verbal cues can derail otherwise…
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