Commentaries
Here is a brief excerpt from an article written by Stefan De Raedemaecker, Javier Feijoo, and David Jacquemont for the McKinsey Quarterly, published by McKinsey & Company. As they acknowledge, providing good service has never been easy. Meeting rising customer…
Read MoreEducational technology (EdTech) is the effective use of technological tools in learning. As a concept, it concerns an array of tools, such as media, machines and networking hardware, as well as considering theoretical perspectives for their effective application. EdTech is…
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Coach to Coach: Emotional Intelligence and Leadership for Winning Coaches Sara C. Smith Starfish Publishing (2014) Great coaches have a “green thumb” to “grow” people I have known Sara Smith for several years and consider her to be among the…
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Here is an excerpt from an article written by Herminia Ibarra and Kent Lineback for Harvard Business Review and the HBR Blog Network. To read the complete article, check out the wealth of free resources, obtain subscription information, and receive…
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Here is a brief excerpt from an article by Natasha Singer for The New York Times. To read the complete article, check out others, and obtain subscription information, please click here. * * * The education technology business is chock-full…
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Here is a brief excerpt from an article by Tony J. Hughes and featured by LinkedIn Pulse. To read the complete article and check out others, please click here. * * * “No one can make you feel inferior without…
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Here is a brief excerpt from an article by Katya Andresen and featured by LinkedIn Pulse. To read the complete article and check out others, please click here. * * * Is the fire in the belly you once felt…
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Here is an excerpt from an article written by Andrea Ovans for Harvard Business Review and the HBR Blog Network. To read the complete article, check out the wealth of free resources, obtain subscription information, and receive HBR email alerts,…
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Google’s Eight Innovation Principles
In an article for thinkwithGoogle, “The Eight Pillars of Innovation,” (July 2011), Susan Wojciki examines the principles that guide and inform Google’s innovation initiatives. They also suggest affirmations of specific values, strategies, and tactics that can be of substantial assistance…
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