Commentaries
In a recent blog post, Josh Linkner shares this anecdote: Two Zen monks were on a journey when they came to a riverbed. At the edge of the river was an elderly woman who was unable to cross the river…
Read MoreHere is a brief excerpt from an article written by Julian Birkinshaw and Dan Cable for the McKinsey Quarterly, published by McKinsey & Company. To read the complete article, check out other resources, learn more about the firm, obtain…
Read MoreThe other day, a friend of mine said he and his wife were Netflix subscribers and “always on the look out for suggestions from film buffs.” He then asked, “Which are the best films that most people haven’t seen…
Read MoreHere is a brief excerpt from an article written by Michael Birshan, Thomas Meakin, and Kurt Strovink for the McKinsey Quarterly, published by McKinsey & Company. To read the complete article, check out other resources, learn more about the…
Read MoreHere is an excerpt from an article written by Vineet Chopra, MD, and Sanjay Saint, MD, for Harvard Business Review and the HBR Blog Network. To read the complete article, check out the wealth of free resources, obtain subscription information,…
Read MoreI stumbled upon this material created by Jinxi Caddel. To learn more about her and her work, please click here. Art by Laetitia * * * As we all know, communication is essential in society. Advancements in technology have transformed…
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The Importance of Vision to Operational High Performance
In State of Readiness, Joseph Paris, Jr. makes an important distinction: “Operations refers to processes, whereas operational refers to deals with systems — even entire enterprises. Accordingly, there must be a difference between excellence in operations, or process excellence, and…
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