Book Reviews
Originals: How Non-Conformists Move the World Adam M. Grant Viking The 18th century economist Richard Cantillon coined the word entrepreneur, which means literally “bearer of risks.” Wharton professor Adam Grant wouldn’t question that entrepreneurs accept more risk than most. But in his new book, Originals, he challenges the conventional…
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Talking to Crazy: How to Deal with the Irrational and Impossible People in Your Life Mark Goulston AMACOM (2015) There’s an old Quaker saying: “All the world is mad except me and thee, and sometimes I wonder about thee.” Psychiatrist…
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Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way Joseph A. Michelli McGraw-Hill David McCullough chronicles the stories of great Americans. Global consultant Michelli chronicles the stories of great customer service companies. In previous titles Michelli has dissected the…
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Leadership BS: Fixing Workplaces and Careers One Truth at a Time Jeffrey Pfeffer HarperBusiness Jeffrey Pfeffer is fed up. In his decades studying businesses as a Stanford professor he has seen “too many leadership failures, too many career derailments, and too many…
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Lead Right for Your Company’s Type: How to Connect Your Culture with Your Customer Promise William E. Schneider AMACOM (2017) A science-based system that can help eliminate the people problems an organization has now and prevent others from occurring Before…
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Why Should Anyone Work Here? What It Takes to Create an Authentic Organization Rob Goffee and Gareth Jones Harvard Business Review Press In their previous book, Why Should Anyone Be Led by You?, Goffee (a London Business School professor) and Jones (a…
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Pursuit of Genius: Flexner, Einstein, and the Early Faculty at the Institute for Advanced Study Steve Batterson A K Peters/CRC Press (2006) The birth and early years of a truly unique intellectual community I recently re-read and now review a…
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My Adventures in Marketing: The Autobiography of Philip Kotler Idea Bite Press (May 2017) To life! If the essential function of marketing is to create or increase demand, then the essential function of demarketing is to reduce or redirect (if…
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Your Exit Map: Navigating the Boomer Bust John Dini Gardendale Press (May 2017) More than a map, actually; also a compass, travel guide, manual, medical kit, and GPS Over the years, I have worked closely with the owner/CEOs of hundreds…
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The Inspiration Code: How the Best Leaders Energize People Every Day Kristi Hedges AMACOM (June 2017) Great leaders help others to become the best they can become so they can then help still others In a previously published book, The…
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