Month: February 2020
Here is an excerpt from another profile of courage in The New York Times‘ series, “The Lives They LIved,” in this instance written by Sam Anderson. To read the complete article as well as others in the series, please click…
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Here is an excerpt from Talent Wins, co-authored by Dominic Barton, Dennis Carey, and Ram Charan, that was featured in an article for the McKinsey Quarterly, published by McKinsey & Company. To read the complete article, check out others, learn…
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Here is a brief excerpt from “The Conservative Income Investor” at the Seeking Alpha website. To read the complete article and check out others, please click here. * * * [Here are the first three.] 1. “The chains of habit are too…
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Here is an excerpt from an article that cites the key results of a major study, featured in the McKinsey Quarterly, published by McKinsey & Company. To read the complete article, check out others, learn more about the firm,…
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Here is an excerpt from an article written by the HBR Editors for Harvard Business Review and the HBR Blog Network. To read the complete article, check out the wealth of free resources, obtain subscription information, and receive HBR…
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I am grateful to the editors of Encyclopedia Britanica for providing biographical information about David Mamet, one of the most active and productive thought leaders in contemporary society. He was born November 30, 1947, in my hometown, Chicago). He is…
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Ignore Your Customers (and They’ll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience Micah Solomon HarperCollins Leadership January 2020) How to create customer evangelists In the updated edition of The Experience Economy (first published in 1999),…
Read MoreHere is another valuable Management Tip of the Day from Harvard Business Review. To sign up for a free subscription to any/all HBR newsletters, please click here. * * * In the run-up to the new year, we’re resharing…
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Here is a brief article written by Kevin Sneader and Lareina Yee for the McKinsey Quarterly, published by McKinsey & Company. To read the complete article, check out others, learn more about the firm, and sign up for email…
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The Foundations of Exponential Impact
Here is a brief excerpt from an article written by John Hagel, one of the most influential thought leaders. He has much of value to share about how to create a workplace culture within which small groups that achieve…
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