Month: August 2019

4 Rules to Help Your Team Disagree Productively

August 2, 2019

  Here is another valuable Management Tip of the Day from Harvard Business Review. To sign up for a free subscription to any/all HBR newsletters, please click here. *     *     * Conflict can be uncomfortable, but we can’t find…

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EDNA: Narration

August 2, 2019

Many years ago when I began to teach English at the Kent School in Connecticut, I devised an acronym for my students based on two primary sources: Aristotle’s Rhetoric (4th century BCE) and Modern Rhetoric (1949) co-authored by Cleanth Brooks…

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Nincompoopery: A book review by Bob Morris

August 1, 2019

Nincompoopery: Why Customers Hate You — and How to Fix It John  R. Brandt HarperBusiness Leadership (July 2019) How to understand, design, and deliver great value for everyone involved For such a colloquial word, nincompoop actually has a very learned…

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How to Break Through an Impasse in a Meeting

August 1, 2019

  Here is another valuable Management Tip of the Day from Harvard Business Review. To sign up for a free subscription to any/all HBR newsletters, please click here. *     *     * What do you do when the purpose of…

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