Month: November 2014
Adam Bryant conducts interviews of senior-level executives that appear in his “Corner Office” column each week in the SundayBusiness section of The New York Times. Here are a few insights provided during an interview of Deborah Harmon, chief executive of…
Read MoreThe Innovator’s Hypothesis: How Cheap Experiments Are Worth More than Good Ideas Michael Schrage The MIT Press (2014) How and why “simple, fast, cheap, smart, lean, and important experiments can supercharge any serious innovation process” As I began to read…
Read MoreFor those of you who wish to master the skills of a storyteller and then apply them when creating all manner of communications (e.g. formal and informal presentations, proposals, executive summaries), here is a wealth of information, insights, and counsel.…
Read MoreHere is a brief excerpt from an interview of Alex (“Sandy”) Pentland by Scott Berinato for Harvard Business Review and the HBR Blog Network. To read the complete article, check out the wealth of free resources, obtain subscription information, and…
Read MoreHere is a brief excerpt from an article written by James Manyika, Jaana Remes, and Jonathan Woetzel for the McKinsey Quarterly, published by McKinsey & Company. They explain why, if demography is destiny, global growth is headed for a slowdown.…
Read MoreService Fanatics: How to Build Superior Patient Experience the Cleveland Clinic Way James Merlino, M.D. McGraw-Hill (2014) “One of the most important things done is to define why we’re here — for patients.” Toby Cosgrove Note: Delos M. (“Toby”) Cosgrove,…
Read MoreHere is a brief excerpt from an article written by Tom Peters for the McKinsey Quarterly, published by McKinsey & Company (September 1979). In this archive classic, he examines the flaws of the matrix-organization design and explores several more effective…
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Lest we forget on this Veterans Day….
For years on this national holiday, I have posted a list of the number of men and women in the military services who were killed during each of the wars in which the United States has been involved. My sources…
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