Month: September 2011
Adam Bryant conducts interviews of senior-level executives that appear in his “Corner Office” column each week in the SundayBusiness section of The New York Times. Here are a few insights provided during an interview of David Barger (president and chief…
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Fired Up or Burned Out: How to Reignite Your Team’s Passion, Creativity, and Productivity Michael Lee Stallard with Carolyn Dewing-Hommes and Jason Pankau Thomas Nelson (2007) How to “take a hard line on the soft issues” Many of those who…
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Stallard is the president of the consulting firm E Pluribus Partners. Formerly, he was an investment banker who later in his career became the chief marketing officer for businesses at Morgan Stanley and Charles Schwab. He is the primary author…
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Management Tips from Harvard Business Review Various Contributors Harvard Business Review Press (2011) 150 “tips”…almost unlimited “icebergs” Here are 150 “Management Tips of the Day” that have been featured by the Harvard Business Review blog (http://blogs.hbr.org/). On average, each has…
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I have read and reviewed all of Fred Reichheld’s previous books and thus was especially interested in reading his latest, The Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer Driven World, co-authored with a Bain colleague, Rob…
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Here is an excerpt from an article written by Whitney Johnson for the Harvard Business Review blog. To read the complete article, check out the wealth of free resources, and sign up for a subscription to HBR email alerts, please click…
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Here is an excerpt from an article by Theodore Kinni and featured by strategy+business magazine, published by Booz & Company. In it, Kinni — the co-author of Be Our Guest: Perfecting the Art of Customer Service — introduces a lesson in creating…
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Here is an excerpt from an article that appeared in The New York Times (September 2, 2011). It is Steven Pinker’s review of Roy F. Baumeister and John Tierney’s Willpower: Rediscovering the Greatest Human Strength, recently published by Penguin Press.…
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The Back of the Napkin: Solving Problems and Selling Ideas with Pictures Dan Roam Portfolio/Penguin (2009) I read the original (published in 2008) and then this second edition with increasing admiration. As I began to work my way through Dan…
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Joe’s Journal: The Three Dimensions of the Corporation
Here is the latest post by Joseph A. Maciariello featured in the Joe’s Journal series at the Drucker Exchange (Dx) sponsored by the Drucker Institute. The Drucker Exchange (the Dx) is a platform for bettering society through effective management and…
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