Month: August 2011
Reinventing the Wheel: The Science of Creating Lifetime Customers Chris Zane BenBella Books (2011) How to establish and then sustain long-term (if not lifetime) customer relationships What we have in this book is a personal account by the founder and…
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Long before almost anyone else, Teresa Amabile began to think about and write about creativity and innovation in business. Perhaps only her associates at Stanford, Michael Ray and Rochelle Myers, staked an earlier claim as pioneers in what has since…
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Here is a brief (7:02 minute) excerpt from a videotaped interview of Jeff Dyer during which he outlines the four ways leaders come up with their great ideas. Dyer is a professor at Brigham Young University’s Marriott School of Management and…
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Here is a recent blog post by Josh Linkner, author of Disciplined Dreaming: A Proven System to Drive Breakthrough Creativity. With all due respect to the value of effort and even best effort, Josh is really talking about a mindset…
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Here is another valuable Management Tip of the Day from Harvard Business Review. To sign up for a free subscription to any/all HBR newsletters, please click here. Contrary to popular belief, teams are not always the best way to…
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Beyond Performance: How Great Organizations Build Ultimate Competitive Advantage Scott Keller and Colin Price John Wiley & Sons (2011) How to achieve and then sustain both outstanding leadership and management throughout the given enterprise Scott Keller and Colin Price acknowledge…
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Adam Bryant conducts interviews of senior-level executives that appear in his “Corner Office” column each week in the SundayBusiness section of The New York Times. Here are a few insights provided during an interview of Kenny Chesney (Country Singer, Songwriter,…
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Here is an excerpt from an article written by Kate Fridkis and featured by the Huffington Post. In it, she shares her thoughts about some of the issues raised and addressed in a 2009 documentary film, Race to Nowhere, co-directed by…
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2 Ways to Spot Industry-Changing Trends
Here is another valuable Management Tip of the Day from Harvard Business Review. To sign up for a free subscription to any/all HBR newsletters, please click here. All leaders want to know what trends will shape the future of their…
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