Transforming Performance Measurement: Rethinking the Way We Measure and Drive Organizational Success
The Executive Checklist: A Guide for Setting Direction and Managing Change James M. Kerr Pagrave/Macmillan (2014) How to replace vague ideas about your career with strategies that will help you achieve your objectives at work and everywhere else Up front,…
Read MoreLearning to Succeed: Rethinking Corporate Education in a World of Unrelenting Change Jason Wingard AMACOM (2015) “If you think education is expensive, try ignorance.” Ann Landers (Eppie Lederer) According to Jason Wingard, his purpose in this book is to help…
Read MoreThe Executive Checklist: A Guide for Setting Direction and Managing Change James M. Kerr Pagrave/Macmillan (2014) How to replace vague ideas about your career with strategies that will help you achieve your objectives at work and everywhere else Up front,…
Read MoreCreating the Strategy: Winning and Keeping Customers in B2B Markets Rennie Gould KoganPage (2012) How to achieve the #1 objective in customer relations I wish I had a dollar for every time I have encountered someone insisting that, in customer…
Read MoreOptimizing Talent: What Every Leader and Manager Needs to Know to Sustain the Ultimate Workforce Linda D. Sharkey and Paul H. Eccher Information Age Publishing (2011) “Any human anywhere will blossom in a hundred unexpected talents and capacities simply by being given the opportunity to do so.”…
Read MoreDesign-Driven Innovation: Changing the Rules of Competition by Radically Innovating What Things Mean Roberto Verganti Harvard Business Press (2009) Does design drive innovation or does innovation drive design? The answer is “Yes.” The success of each approach depends almost entirely…
Read MoreTransforming Performance Measurement: Rethinking the Way We Measure and Drive Organizational Success Dean R. Spitzer AMACOM (2007) How to measure only what really what matters…and do it right In this remarkable volume, Dean Spitzer urges his reader to re-think how…
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What does a healthy company look like?
Based on everything I have experienced, observed, and learned over the years, here’s what I think a healthy company looks like: o First-Person Plural Pronouns: Everyone thinks in terms of “serving our customers,” “what we can accomplish working together, ”…
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