David P. Norton

The Balanced Scorecard: Snapshot of a Business “Classic”

March 22, 2016

Opinions vary as to what defines a “classic” business book. My own opinion is that it offers insights and counsel that are of timeless value. To paraphrase Bernard of Chartres, a 12th century monk, their authors are the shoulders upon…

Read More

The Balanced Scorecard: A book review by Bob Morris

January 21, 2013

The Balanced Scorecard: Translating Strategy into Action Robert S. Kaplan and David P. Norton Harvard Business Review Press (1996) How do you know of your organization is improving, deteriorating, or stagnant? Note: Do not be deterred by the publication date…

Read More

How to formulate a “balanced scorecard”?

January 11, 2013

The term is generally associated with the research-driven collaborations of Robert S. Kaplan and David P. Norton, notably The Balanced Scorecard: Translating Strategy into Action (1996), The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment (2000), Strategy…

Read More

The Balanced Scorecard: Do’s and Don’ts

February 6, 2012

In a book published in 1996, The Balanced Scorecard: Translating Strategy Into Action, Robert S. Kaplan and David P. Norton developed in much greater depth and detail a concept they introduced previously in an HBR article (January/February, 1992): the balanced…

Read More

Harvard Business Review on Aligning Technology with Strategy: A book review by Bob Morris

February 1, 2012

Harvard Business Review on Aligning Technology with Strategy Various Contributors Harvard Business Review Press (2011) How and why technology should support your organization’s strategy…not the other way around This is one of the volumes in a series of anthologies of…

Read More

HBR’s 10 Must Reads on Strategy

June 23, 2011

HBR’s 10 Must Reads on Strategy Various contributors Harvard Business Press (2011) How to create “a unique and valuable position” by deciding what to do…and not do This volume is one of several in a new series of anthologies of…

Read More

The Strategy-Focused Organization: A book review by Bob Morris

April 17, 2011

The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment Robert S. Kaplan and David P. Norton Harvard Business Press (2000) The Perilous “Journey” to Breakthrough Performance Note: This is another “business classic” I read when it…

Read More