Your B Players Deserve Your Attention, Too


Here is another valuable Management Tip of the Day from Harvard Business Review. To sign up for a free subscription to any/all HBR newsletters, please click here.

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Every manager would love to have a team of A players, but that’s probably not realistic. You’re almost always going to have a mix of performers on your team, so make sure you’re not ignoring your B players. These employees can be selfless, dedicated employees who fill important roles, but often they don’t get the attention they deserve.

o Make sure you’re giving them enough support and guidance by learning about their concerns, preferences, and work styles. It’s a good idea to occasionally reassess their job fit to make sure they’re in roles that draw on their strengths.

o And don’t overlook someone’s talents just because the person is quiet or reserved, or because they don’t fit your idea of what a leader should act like. Some B players aren’t comfortable in the spotlight but thrive when they’re encouraged to complete a project or to contribute for the good of the company.

When they have the motivation and the encouragement they need, B players can turn in an A+ performance.

Adapted from “How to Retain and Engage Your B Players,” by Liz Kislik

Here’s a direct link to dozens of other Management Tips.


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