When Joining a New Company, Find a “Cultural Mentor”

Here is another valuable Management Tip of the Day from Harvard Business Review. To sign up for a free subscription to any/all HBR newsletters, please click here.

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We often assume that if we’re successful at one company, we’ll easily succeed at another. But it can be jarring to join a new organization with a very different culture. One way to ease the transition is to find a cultural mentor: someone who can help you interpret and navigate the implicit codes of the new culture.

o Look for a person who has a deep understanding of your new company, wants you to succeed, and doesn’t have an overt political agenda that could cause them to give you biased information. This might be a former employee you know through social or professional circles, or a respected colleague in another office or department.

o But even with help, it’s possible that you’ll trip up at some point. If so, apologize, (“I’m sorry if my feedback came across as too harsh,”) explain the difference, (“That was a common way of expressing things at my last company,”) and commit to adapting. (“I’ve come to understand that’s not effective here, and I’ll take note of that for the future.”) People will often cut you some slack.

o Observe the nuances of your new culture carefully to ensure you don’t repeat your mistakes and damage your ability to succeed at your new job.

This tip is adapted from Navigating a New Job with a Very Different Culture,” by Dorie Clark.

Here’s a direct link to dozens of other Management Tips.

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