Tony Schwartz on “What Women Know about Leadership that Men Don’t”



Here is an excerpt from an article written by Tony Schwartz for the HBR Blog Network. To read the complete article, check out the wealth of free resources, and sign up for a subscription to HBR email alerts, please click here.

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No single challenge has been greater for me as a leader than learning how to take better care of the people I lead, and to create a safe, supportive space in which they can thrive. Like most men I know, I grew up with very little modeling around empathy — the ability to recognize, experience and be sensitive to what others are feeling.Empathy proved especially difficult for me whenever I felt vulnerable. My instinctive response was to protect myself, most often with aggression. I equated aggression with safety, and vulnerability with weakness. Today, I recognize the opposite is often true. The more I acknowledge my own fears and uncertainties, the safer people feel with me and the more effectively they work. But even now, I’m amazed at how dense I can sometimes be.An effective modern leader requires a blend of intellectual qualities — the ability to think analytically, strategically and creatively — and emotional ones, including self-awareness, empathy, and humility. In short, great leadership begins with being a whole human being.

I meet far more women with this blend of qualities than I do men, and especially so when it comes to emotional and social intelligence.

To a significant degree, that’s a reflection of limitations men almost inevitably develop in a culture that measures us by the ability to project strength and confidence, hide what we’re feeling (including from ourselves), and define who we are above all by our external accomplishments and our capacity to prevail over others.

The vast majority of CEOs and senior executives I’ve met over the past decade are men with just these limitations. Most of them resist introspection, feel more comfortable measuring outcomes than they do managing emotions, and under-appreciate the powerful connection between how people feel and how they perform.

I’m not suggesting gender ensures or precludes any specific qualities. I’ve met and hired men who are just as self-aware, authentic and capable of connection as any women. This is especially (and encouragingly) true among younger men. I’ve also encountered many senior women executives who’ve modeled themselves after male leaders, or perhaps felt they had to adopt their style to survive, and are just as narrow and emotionally limited as their worst male counterparts.

For the most part, however, women, more than men, bring to leadership a more complete range of the qualities modern leaders need, including self-awareness, emotional attunement, humility and authenticity.

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To read the complete interview, please click here.
Tony Schwartz is the president and CEO of The Energy Project and the author of Be Excellent at Anything. Become a fan of The Energy Project on Facebook and connect with Tony at Twitter.com/TonySchwartz and Twitter.com/Energy_Project. To check out his other HBR articles, please click here.
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