Here is an excerpt from an article written by Vineet Nayar for the Harvard Business Review blog. To read the complete article, check out the wealth of free resources, and sign up for a subscription to HBR email alerts, please click here.
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When I was a kid, the children in our neighborhood would play in a nearby park every evening. Our undisputed leader was a boy barely a year older than I was, I think. He introduced the new kids to everyone, taught them the rules of games we played, and made sure no one felt left out. We also trusted him blindly because he had our backs whenever we messed up.None of the leadership lessons that I have learned, unlearned, or relearned ever since have left as indelible an impact as the ones I learnt as a child. Three, in particular, stand out:
Trust: Do your team members trust you? Do they accept that you will, without doubt, stand up for them whatever the situation? Only that kind of trust makes people feel empowered, gives them the courage to innovate, take risks, and to push themselves beyond their comfort zones to find success.
David Maister, Charles Green, and Robert Galford, who wrote The Trusted Advisor, outline four attributes on which to assess your trust quotient: Credibility, reliability, intimacy and self-orientation. Take this online assessment to evaluate yourself on this parameter.
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Little did I know when I was out playing in the shadows of the Himalayas that I was learning some principles that would never go out of fashion. At a time when people everywhere are questioning their leaders’ values, those characteristics seem to resonate even more.* * *To read the complete article, please click
here.
Vineet Nayar is vice chairman and CEO of HCL Technologies Ltd., an India-based global information technology services company. He is the author of Employees First, Customers Second. Follow Vineet at twitter.com/vineetnayar. To check out more of his articles, please click here.
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