The strategy-analytics revolution

Here is an excerpt from an article written by Chris Mulligan, Nicholas Northcote, Tido Röder, and Sasha Vesuvala for the McKinsey Quarterly, published by McKinsey & Company. To read the complete article, check out others, learn more about the firm, and sign up for email alerts, please click here.

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It’s time to bring advanced analytics into the strategy room—here’s why.
Over the past decade, advances in digital analytics have transformed the way businesses operate. From marketing and pricing to customer service and manufacturing, advanced analytics is now central to many corporate functions. The same, however, cannot be said for strategy—at least not yet.While strategy development will always require creative and thoughtful executives to set aspirations and make bold choices, analytics tools can give you an edge. Advanced analytics can be used to accomplish the following:

  • Reduce bias in decisions by calibrating the likelihood of your strategy succeeding before you allocate resources.
  • Unearth new growth opportunities by complementing traditional brainstorming methods to reveal hidden pockets of growth.
  • Identify early-stage trends by painting a real-time picture of how your business context is unfolding so that you can trigger big moves before your competitors do.
  • Anticipate complex market dynamics by generating proprietary insights about the combined impact of myriad forces.

Each of these applications can sharpen business leaders’ views of the competitive arena and how they can position themselves to win. But that requires putting advanced analytics front and center in the strategy process.

Reduce bias in decisions

When Daniel Kahneman and Amos Tversky  observed that even experienced planners tend to underestimate the cost and time required to complete projects, they termed the phenomenon “planning fallacy.” They argued that this tendency results from people making forecasts based on the specifics of the case at hand combined with their personal experience and intuition (commonly referred to as “the inside view”), without taking into account the distribution of outcomes of similar cases (“the outside view”).  As a result, many forecasts are overly optimistic. The two collaborators went on to propose a corrective procedure called “reference class forecasting” that involves complementing the inside view with data on real-world outcomes, or “base rates,” from a reference class of similar cases.

In the past 20 years, the use of this technique has gathered impressive momentum, with hundreds of articles highlighting the methodology’s application in both academic and practical settings. To date, such calibrations have been limited largely to the field of project management, but forecasts made during strategic planning confront similar challenges. Strategic plans, too, involve estimating the future costs and benefits of investments, making an outside view just as valuable in informing those decisions.

In our recent book Strategy Beyond the Hockey Stick (Wiley, February 2018), we introduced the idea of using data analytics to bring an outside view to strategy. By embracing the outside view, you can estimate your strategy’s odds of success before you allocate resources to that strategy. For example, if your target is to grow economic profit by $100 million per year in the next decade, would it not be helpful to know that only 35 percent of large companies managed to achieve that over a decade? And if we told you that companies which implemented programmatic-M&A strategies and reached the top quintile in productivity improvements were 1.5 times more likely to achieve that profit target, would you not consider prioritizing those two areas in your strategic efforts (See Exhibit 1)?

We have often applied this methodology to calibrate strategies and performance aspirations against data from thousands of publicly listed companies. The approach can be used to motivate bold strategic moves while, in some cases, demonstrating that an ambition is unlikely to be achieved without exceedingly strong execution. For example, when shown this approach, an energy company realized that their planned strategy had achieved the financial performance they were targeting in only 10 percent of historical cases. The strategy was simply too timid. This led the company to reassess the plan and include bigger, bolder strategic moves that would improve their odds of achieving desired gains. At the other extreme, a materials-industry company set a strategy that only 5 percent of companies in a database had managed to execute successfully. Highlighting the stretch of this ambition helped demonstrate the importance of establishing a rigorous execution- and performance-management infrastructure for the plan’s delivery, helping to lower the risk in $8 billion worth of investment.

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Here is a direct link to the complete article.

Chris Mulligan is a partner in McKinsey’s New York office; Nicholas Northcote is strategy and corporate finance director in the Brussels office; Tido Röder is a solution associate partner in the Munich office; and Sasha Vesuvala is a solution associate partner in the Mumbai office.

The authors wish to thank Anchal Aggarwal and Felipe Gonzalez for their contributions to this article.

 

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