To find out, IBM interviewed 3,018 CIOs, spanning 71 countries and 18 industries. Public and private sector CIOs described both the challenges and opportunities from increasing complexity. They shared how they are innovating with technology for organizational success.
These in-person conversations, along with IBM’s statistical analyses of responses, underscore the ever-more vital role of the CIO.
CIOs increasingly help their public and private sector organizations cope with complexity by simplifying operations, business processes, products and services. To increase competitiveness, 83 percent of CIOs have visionary plans that include business intelligence and analytics, followed by mobility solutions (74 percent) and virtualization (68 percent). When asked to rank the impact of external forces, the newest ranking by CIOs more closely matched the list that CEOs identified in IBM’s 2010 study. (IBM Institute for Business Value. “Capitalizing on Complexity: Insights from the Global Chief Executive Officer Study.” May 2010)
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