They have identified these symptoms of root causes of organizational misalignment:
o Decision making takes too long.
o Too many meetings.
o Overload of emails.
o Lack of clarity and responsibility.
o Lack of empowerment [i.e. authority] at lower levels.
o Communication is selective to protective individual interests.
o Lack of motivation.
o Confusion and rumors.
“Our goal is to help you improve your company’s performance by eliminating conflicting goals and redundant activities, streamlining processes, and enabling individuals to become more focused on delivering your company’s unique value proposition. Through the lens of alignment you will be able to see opportunities for growth waiting to be explored. Showing you how to harness the unique power of alignment is the purpose of this book.”
I presume to suggest that it is imperative to drill down to root causes rather than symptoms. Also, be sure to keep Peter Drucker’s invaluable insight in mind: “There is surely nothing quite so useless as doing with great efficiency what should not be done at all.”
Infotrac’s founder and CEO, Riaz Khadem, has over twenty-five years of experience in strategy deployment, performance management, leadership, and cultural transformation. To meet his clients’ needs, Khadem created the Total Alignment business model. It has been implemented in many diverse industries and in several countries. He was educated at Illinois, Harvard and Oxford (Balliol College) and holds a doctorate in Applied Mathematics. His wife Linda is vice president of the firm and serves as Infotrac’s corporate counsel. She is the co-author of Total Alignment, as well as the latest edition of One Page Management published in 2014. She holds a Bachelor’s degree in sociology from the University of Illinois and a degree of Juris Doctor (J.D.) from Emory University.
Total Alignment was published by Entrepreneur Press (May 2017).