Here is another valuable Management Tip of the Day from Harvard Business Review. To sign up for a free subscription to any/all HBR newsletters, please click here.
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We’ve all been in the situation of meeting someone and having to find something to talk about. Many people — especially Americans — break the silence with a standard question: “So, what do you do?” But talking about work, even at networking events, isn’t always the best way to build rapport.
o Instead, ask people about their hobbies, the charities they support, where they grew up, or even who their favorite superhero is.
o If steering away from work doesn’t feel comfortable, you can ask a question like “What excites you right now?” or “What’s the best thing that happened to you this year?” These kinds of queries invite a range of answers and let the other person talk about work, their kids, their new boat — whatever they want.
o Asking open-ended questions can lead to a more interesting conversation, and you might even make a new friend.
Adapted from “8 Questions to Ask Someone Other Than ‘What Do You Do?’” by David Burkus
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