Reid Hoffman on “Allies and Acquaintances: Two Key Types of Professional Relationships”

Here is a brief excerpt from a recent blog post by Reid Hoffman who explains the importance of having professional allies “who have your back.”

To read the complete article, please click here.

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As I wrote in my previous post, each type of relationship in your life is different. Today, we’re going to focus on two types of relationships that especially matter in a professional context: allies and acquaintances.

What makes someone an ally in your job and career? First, it’s someone you consult regularly for advice. You trust his or her judgment. Second, you proactively share and collaborate on opportunities together. You keep your antennae especially attuned to an ally’s interests, and when it makes sense to pursue something jointly, you do so. Third, you talk up an ally to other friends. You promote his or her brand. When an ally comes into conflict, you defend him, and stand up for his reputation. And he does the same for you when times get tough. Finally, you are explicit about your bond. You might say to each other, “Hey, we’re allies, right? How can we best help each other?”

Ron Howard and Brian Grazer, top producers and directors in Hollywood, have a legendary alliance. The essence of their alliance was well summed up by Howard: “In a business that is so crazy, to actually know that there is somebody who is really smart, who you care about, who has your interests, and who is rowing in the same direction, is something of immense value.” That’s an ally.

I first met Mark Pincuswhile at PayPal in 2002. I was giving him advice on a start-up he was working on as my PayPal experiences were relevant. From our first conversation, I felt inspired by Mark’s wild creativity and how at times he seems to bounce off the walls with energy. I’m more restrained in comparison, preferring to fit ideas into strategic frameworks instead of unleashing them fire-hose-style. Our different styles make conversation fun. But it’s our similar interests and vision that have made our collaborations so successful. We invested in Friendster together in 2002, at the dawn of social networking. In 2003 the two of us bought the Six Degrees patent, which covers some of the foundational technology of social networking. Mark then started his own social network, Tribe; I started LinkedIn.

When Peter Thiel and I were set to put the first money into Facebook in 2004, I suggested that Mark take half of my investment allocation. As a matter of course, I wanted to involve Mark in any opportunity that seemed intriguing, especially one that played to his social networking background–it’s what you do in an alliance. In 2007, Mark called me to talk about his idea for Zynga, the social gaming company he cofounded and now leads. I knew almost immediately that I wanted to invest and join the board, which I did. Both of us thought Zynga and Facebook would be very strong companies, but no one could have predicted the astronomical heights of success. With an ally, you don’t keep score, you just try to invest in the alliance as much as possible.

What has sustained all this collaboration, despite the fact that the two of us are not official partners in a venture firm, for example? We are both driven by a passion for the Internet industry, especially the social networking space. We complement each other. We like each other as friends. We’ve known each other for awhile—it was several years before we thought of each other as allies. And there’s another seemingly insignificant reason, but it’s important and worth noting: we both live in the San Francisco Bay Area. Physical proximity is actually one of the best predictors of the strength of a relationship, many studies show.

An alliance is always an exchange, but not a transactional one. A transactional relationship is when your accountant files your tax returns and in exchange you pay him for his time. An alliance is when a coworker needs last-minute help on Sunday night preparing for a Monday morning presentation and even though you’re busy, you agree to go over to his house and help.

These “volleys of communication and cooperation” build trust. Trust, writes David Brooks, is “habitual reciprocity that becomes coated by emotion. It grows when two people . . . slowly learn they can rely upon each other. Soon members of a trusting relationship become willing to not only cooperate with each other but sacrifice for each other.”

You cooperate and sacrifice because you want to help a friend in need but also because you figure you’ll be able to call on him in the future when youare the one in a bind. This isn’t being selfish, it’s being human. Social animals do good deeds for one another in part because the deeds will be reciprocated at some point in time. With trusted professional allies, the reciprocation isn’t immediate–i.e., you don’t turn around the next day and say, “Hey, I helped you with your presentation, now I want something back.” Ideally, the notion of an exchange dissolves into the reality that you have intermingled fates. In other words, as the score keeping becomes less and less formal and as the expectation for reciprocal exchange stretches over a longer and longer period of time, a relationship goes from being an exchange partnership to being a true alliance.

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To read the complete article, please click here.

This article is adapted from Reid’s book co-authored with Ben Casnocha, The Start-Up of You: Adapt to the Future, Invest in Yourself, and Transform Your Career. He cordially invites you to join a LinkedIn groupon career strategy.

Reid Hoffman is Executive Chairman of LinkedIn (NYSE: LNKD) and a Partner at Greylock. He co-founded LinkedIn, the world’s largest professional networking service, in 2003. As of November 2011, LinkedIn has more than 135 million members in 200 countries. Reid led LinkedIn through its first four years and to profitability as CEO and Chairman.

Reid joined Greylock Partners in 2009. Reid serves on the boards of Airbnb, Edmodo, Mozilla (Firefox), Shopkick, Swipely, Wrapp and Zynga. He has co-led investments in Coupons.com, Groupon, and Viki. Reid also leads the Greylock Discovery fund, which invests in seed stage entrepreneurs and companies. The Discovery fund is an extension of Reid’s prior angel investing, which included Facebook, Flickr, Last.fm, and Zynga. Reid focuses on the consumer internet broadly, including marketplaces, networks, and platforms.

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