Here is a brief excerpt from an article by Laurie Ruettimann for Halogen Software’s TalentSpace blog. To read the complete article, check out others, learn more about the firm, and sign up for email alerts, please click here.
* * *
Is it possible to receive feedback at work without having an awkward conversation? The quick answer is yes.
It’s entirely possible to hear constructive criticism without flinching. There are tried and true tips to help you understand the intent behind the message. However, the honest answer is that almost all of us cringe when we hear what we are doing wrong. Nobody likes to face a list of mistakes and shortcomings.
If we want to achieve our full potential at the office, we must learn how to receive feedback with grace and dignity. We need to see the bigger picture. What’s the most practical way to receive feedback? Here are some thoughts.
Be brave and ask for it.
The most practical way to receive feedback is on your terms. Go ahead and ask for it. The quality of feedback is better when people ask for input and opinions before projects and relationships go sour.
Engage in the art of self-reflection.
Feedback is best interpreted by individuals who are humble, self-aware, and open to honest conversations about strengths and weaknesses. Very few of us are Gandhi, though, so just be curious as to why life unfolds the way it does. A constructive conversation will not shock your system or break your heart if you have an inquisitive personality.
Want to receive feedback better? Look for the intent of the message so you can understand.
A snappy comeback or a list of excuses might feel like the best medicine for a bruised ego. It’s not. Don’t say the first thing that comes to mind, even if it’s funny and will lighten the mood. The first words that emerge from your lips are often defensive and rarely as witty as we think they are.
Disagree and commit.
Jeff Bezos, the CEO of Amazon, has a great leadership philosophy. It’s called “disagree and commit.” Once you’ve had a chance to consider feedback that’s been given to you, make a commitment to take action. Even if the messages weren’t entirely valid, think about how you can disagree but use the feedback to make your work experience a little more satisfying and fruitful.
* * *
Here is a direct link to the complete article.
Laurie Ruettimann pushes the boundaries of what’s possible in Human Resources. Her expertise as a Human Resources leader in Fortune 500 organizations allows her to frame the world as it used to be known. Now, as a woman in the thick of the social world, Laurie is a writer and speaker who covers topics on Human Resources, technology and employment. For the Halogen TalentSpace blog, Laurie shares her insights and perspective on how HR professionals can rethink their profession to better support employee productivity and engagement.