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Our Brains Were Not Built for This Much Uncertainty

Here is an excerpt from an article written by Heidi Grant and Tal Goldhamer for Harvard Business Review and the HBR Blog Network. To read the complete article, check out the wealth of free resources, obtain subscription information, and receive HBR email alerts, please click here.

Credit: Daniel Creel

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Prior to the pandemic, the working world already felt to most of us like it was undergoing rapid, unrelenting change — changes in customer preferences, client and employee expectations, and competitive advantages. Covid-19 managed to upend the few things that felt relatively predictable, like where we spent our working hours, how we collaborated with colleagues, and whether or not we bothered to put on real pants each day. Today, leaders across industries are feverishly trying to figure out what the “new normal” needs to look like, which seems to be constantly shifting under their feet.

To stay motivated as we encounter unprecedented levels of uncertainty in every aspect of our lives, we should understand that the human brain simply was not built for this. Knowing what your brain does well — and what it does surprisingly poorly — can give you a much clearer sense of the strategies you need to not just endure, but to thrive.

For most of human history, we have been hunter-gatherers, living in groups where individuals had established roles and lives. While sometimes dangerous, life was largely predictable. The brain evolved to be remarkably good at recognizing patterns and building habits, turning very complex sets of behaviors into something we can do on autopilot. (Ever drive home from work and end up in your driveway, with no memory of actually driving home? That’s the kind of thing we’re talking about.)

Given that habits and recognizable patterns are kind of its “thing,” the brain evolved to be uncertainty-averse. When things become less predictable — and therefore less controllable — we experience a strong state of threat. You may already know that threat leads to “fight, freeze, or flight” responses in the brain. You may not know that it also leads to decreases in motivation, focus, agility, cooperative behavior, self-control, sense of purpose and meaning, and overall well-being. In addition, threat creates significant impairments in your working memory: You can’t hold as many ideas in your mind to solve problems, nor can you pull as much information from your long-term memory when you need it. Threats of uncertainty literally make us less capable, because dealing with them is just not something our brains evolved to do.

The good news is that, from decades of studying human brains and human behavior, we know quite a bit about how to take the experience of threat from something overwhelming to something manageable. Whether you’re trying to keep yourself motivated and engaged, or you’re a leader trying to help those in your care, here are three strategies based in science that can keep the brain in a good place.

[Here’s the first strategy.]

Set expectations with realistic optimism

The concept of realistic optimism is a simple but powerful one: Believe that everything is going to work out just fine, while accepting that getting there might not be easy. Research consistently shows that having positive expectations — or as pioneering social psychologist Albert Bandura called it, a strong sense of self-efficacy — is essential for staying motivated in the face of obstacles and setbacks. People sometimes mistakenly believe that being “positive” means believing that you’ll succeed easily, or that success will happen to you. Work by NYU professor Gabriele Oettingen has shown that this unrealistic optimism consistently predicts failure — when you think things will come easily, you’re rarely prepared for when they don’t.

So, when thinking about the changes and uncertainty that the pandemic (and working life in general) will surely bring, set realistically optimistic expectations for yourself and for others. Believe you will get there, and acknowledge to yourself and everyone else that uncertainty involves having to experiment to get things right. It means not everything works right away. It means if we hang in there, eventually it can be better than it is now.

Here is a direct link to the complete article.

Heidi Grant is a social psychologist who researches, writes, and speaks about the science of motivation. She is Director of Learning Research and Development for EY Americas. Her most recent book is Reinforcements: How to Get People to Help You. She’s also the author of Nine Things Successful People Do Differently and No One Understands You and What to Do About It.
Tal Goldhamer is the Chief Learning Officer for EY Americas, and co-architect of EY’s award-winning personal purpose discovery program.

 

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