Lessons to be learned from Pixar about a “creative culture”

Bill Capodagli and Lynn Jackson

Here is my take on what Bill Capodagli and Lynn Jackson learned during a lengthy and probing study of the Pixar culture:

1. Celebrate failure with the same intensity as you celebrate success. View each setback as a precious learning opportunity.

2. Become a “prototype junky.” There is no project too big [or too small] to conduct a real-world test of it within a few weeks.

3. Develop your own “skunk works” within the organization. [click here.], At least form a small group and enable it to meet regularly to brainstorm how best to answer questions, solve problems, and respond to unmet needs…especially those identified by past and current customers.

4. Dream BIG. Ask team members to think of ten over-the-top, outlandish, eccentric, far-out, wacky, unheard-of, unorthodox ideas for a project.

Note: In the most innovative organizations (such as IDEO, Nike, Apple, and yes, Pixar), two quite different approaches are taken: generate lots of what Jobs calls “an insanely great idea” and then decide what to do with them, or, tackle an especially serious problem with a totally open mind.

5. Don’t cry poor. The best new ideas tend to be produced by groups whose members are world-class scroungers. External limits and constraints tend to inspire original thinking and below-the-radar initiatives.

6. Planning is OK but do not allow the process to be a distraction from achieving the desired objective. Beware of meetings and considerations devoted to “planning to plan.” General George Patton once said, “A good plan today is better than a perfect plan next week.”

7. Each project is a “work in progress” so establish a planning center (perhaps online) where evidence of progress is on display. Grab low-hanging fruit” ASAP and celebrate completion of “baby steps” to reassure everyone that progress really is being made.

8. Forget about lengthy meetings, reports, analyses, etc. What’s happening NOW? Why is it happening? What more needs to be done? Who will do it? Everyone involved must have a sense of urgency. John Wooden said it best: “Be quick but don’t rush.”

9. Assume authority and do whatever must be done and done NOW. If appropriate, ask for forgiveness later. That said, be sure to do your homework, consider all the possible implications and consequences, and be prepared to explain later why the initiative you took had risks but the decision to make it was rigorously thought-through and prudent. Also be fully prepared to explained what of value was learned, especially if action was unsuccessful.

I highly recommend Capodagli and Jackson’s Innovate the Pixar Way: Business Lessons from the World’s Most Creative Corporate Playground, published by McGraw-Hill (2010).

Other books among the best on brainstorming, idea generation, etc.include:

The Idea of Innovation
The Ten Faces of Innovation
Thomas Kelley

A Knock on the Side of the Head
A Kick in the Seat of the Pants
Roger Von Oech

Cracking Creativity
Thinkertoys (Second Edition)
Michael Michalko

Jump Start Your Brain
Doug Hall

Six Thinking Hats
Edward De Bono

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