IT as a service: From build to consume

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Here is a brief excerpt from an article written by Arul Elumalai, Irina Starikova, and Sid Tandon for the McKinsey Quarterly, published by McKinsey & Company. To read the complete article, check out other resources, learn more about the firm, obtain subscription information, and register to receive email alerts, please click here.

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The cloud debate is over — businesses are now moving a material portion of IT workloads to cloud environments. The impact will be considerable, for consumers and vendors of technology alike.

In the next three years, enterprises will make a fundamental shift from building IT to consuming IT. That’s according to McKinsey’s IT-as-a-Service (ITaaS) Cloud and Enterprise Cloud Infrastructure surveys. The big takeaway: enterprises are planning to transition IT workloads at a significant rate and pace to a hybrid cloud infrastructure, with off-premise environments seeing the greatest growth in adoption. While cost is often perceived to be the main driver of this shift, our research shows that benefits in time to market and quality are driving cloud acceptance, while security and compliance remain key concerns for adoption, particularly for large enterprises.

McKinsey’s ITaaS Cloud Survey covered approximately 800 CIOs and IT executives worldwide across a variety of industries, providing a unique, global view of the transition to the cloud. Participants ranged in size from small companies to Fortune 100 enterprises. The survey gauged the pace of the migration to the cloud at a workload level, the resulting impact on the enterprise IT industry, and the key decision criteria for enterprises in selecting providers of cloud infrastructure services.

The survey showed an overall shift from build to consume, with off-premise environments expected to see considerable growth (Exhibit 1). In particular, enterprises plan to reduce the number of workloads housed in on-premise traditional and virtualized environments, while dedicated private cloud, virtual private cloud, and public infrastructure as a service (IaaS) are expected to see substantially higher rates of adoption.1Interestingly, on-premise private cloud environments, which have been adopted by nearly half of enterprises, are likely to stay nearly flat.

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Drivers of and barriers to cloud acceptance

Benefits in time to market and quality drive considerations for cloud solutions, outweighing the benefits in cost. The Enterprise Cloud Infrastructure Survey revealed that security and compliance top the list of barriers to broader public cloud adoption and are the most important considerations when selecting service providers. Cost is the third most important element. Finally, interoperability with on-premise private cloud solutions is also an important criterion.

Our research shows that when it comes to selecting a cloud-service provider, companies are likely to choose “hyperscale” providers, such as Amazon, Google, and Microsoft, which have the largest capacity. According to our ITaaS survey, nearly half (48 percent) of large enterprises with off-premise workloads have handed off at least one workload to a hyperscale provider, and that number is expected to rise to roughly 80 percent by 2018. Enterprises have a clear preference for hyperscale providers because of the capabilities they offer, balanced with concerns about vendor lock-in.

Nearly half of survey participants also plan to use tier-two and tier-three IaaS providers, such as Rackspace, and traditional vendors for at least one off-premise workload. Additionally, the lack of cloud talent in-house and the need for hybrid cloud models may drive broader adoption of managed cloud offerings.

The ripple effects of the cloud will continue across the enterprise IT vendor landscape

To understand the implications of the shift from build to consume on the enterprise IT vendor landscape, consider the evolution in server instances and storage capacity shipped into on-premise enterprise data center environments, compared with off-premise cloud-service provider environments (Exhibit 4).

The data reveal that a notable shift is under way for enterprise IT vendors, with on-premise shipped server instances and storage capacity facing compound annual growth rates of –5 percent and –3 percent, respectively, from 2015 to 2018.

An interesting element here is that the growth of shipped server instances and storage capacity for off-premise environments is expected to be led by hyperscale cloud-service providers. These hyperscale providers are buying infrastructure to support consumer workloads (for example, search, social media, e-commerce, and video streaming), which are critically important to build out their enterprise cloud businesses.

The impact across the enterprise IT vendor landscape is expected to be considerable. We expect enterprise IT hardware and software vendors focused on on-premise environments will experience growing headwinds as on-premise enterprise spending slows. Vendors focused on selling to cloud-service providers, however, are likely to see meaningful growth.

Further, hyperscale cloud-service providers are expected to continue to increase their engagement with semiconductor, memory, and storage component vendors as they leverage their scale to develop workload-specific architectures.

IT services vendors are likely to see a shift in their service mix, with traditional IT services seeing a slowdown, while cloud-related migration and managed services could increase significantly.

We expect that traditional IT distributors and value-added resellers (VARs) will see their businesses change, as well. The VAR landscape may undergo consolidation; at the same time, new, cloud-specific VARs are likely to emerge (Cloud Sherpas, which was acquired by Accenture, is an early example). Distributors would likely need to evolve their business models to establish a role for themselves in the new “consume” world, with a spectrum of options from the potential consolidation of traditional businesses through M&A (for instance, of other distributors or large VARs) to a doubling down on new opportunities in the cloud era, such as becoming managed-service providers.

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Here is a direct link to the complete article.

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Arul Elumalai and Sid Tandon are associate partners in McKinsey’s Silicon Valley office, where Irina Starikova is a partner.

The authors wish to thank Adithya Banavar, Nagendra Bommadevara, Bertil Chappuis, Zongjie Diao, Abhijit Dubey, James Kaplan, and Loralei Osborn for their contributions to this article.

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