Is “Excessive Subjectivity” Sabotaging Your Career?

Ann Daly

Here is an excerpt from an article written by Ann Daly for the “Ask-A-Career-Coach” series featured by The Glass Hammer, an online community designed for women executives in financial services, law and business. “Visit us daily to discover issues that matter, share experiences, and plan networking, your career and your life.”

To read the complete article, check out a wealth of other free resources, and sign up for a free weekly newsletter, please click here.

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Once upon a time, when managers made implicitly gender-biased judgments about which staff got the pay raises and the promotions, we called a spade a spade: gender discrimination. When Wal-Mart Stores, Inc. v. Betty Dukes et al. was recently heard by the Supreme Court, we gained a new euphemism for structural sexism in the workplace: “excessive subjectivity.”

This phenomenon is no news to most women: When a company fails to establish objective criteria for its managers to decide on pay raises and promotions, then personal, subjective, unexamined biases kick in. And if you’re operating in a male-dominated environment, you can bet that those cultural biases ain’t gonna benefit the women. If the workplace lacks a rational process for making a decision (it’s called a “policy”), then bosses fall back on the most primitive assumptions, including sexist ones.

The result? In the case of Wal-Mart: Women fill 70% of the hourly jobs but make up only 33% of management employees. Women working in the company’s stores are paid less than men in every region, and the salary gap widens over time even for men and women hired into the same jobs at the same time.

Lawyers for the female employees argued that local managers exercise their discretion over pay and promotions disproportionately in favor of men, which has an unlawful disparate impact on female employees, and that Wal-Mart’s refusal to restrain its managers’ authority amounts to disparate treatment.

While the Supreme Court minority opinion, including all three female justices, found that excessive subjectivity was sufficient grounds to proceed with the class action suit, the majority did not. For reasons both technical and ideological, the Supreme Court reversed the lower court’s opinion that the women of Wal-Mart constitute a legitimate class with a common complaint. Women employees at Wal-Mart can move forward with gender discrimination suits, but on a smaller scale rather than as a single class.

As you can imagine, women’s advocates are dissatisfied with this diminished legal protection against gender discrimination in the workplace.

But not to despair! If you find yourself facing the invisible hand of excessive subjectivity, you are far from powerless.

Remember “subliminal advertising”? Take a page from that playbook and launch a subliminal counter-campaign of your own. Here are four simple, on-the-ground tactics to protect yourself from excessive subjectivity. These four tactics will enable you to transform it into an objective framework for conversation, evaluation, and decision-making:

[Here are the first two. To read the complete article, please click here.]

http://www.theglasshammer.com/news/2011/07/13/ask-a-career-coach-is-“excessive-subjectivity”-sabotaging-your-career/#more-7025

1. Ask, “What’s the policy?” Or, “What are the criteria?” By asking this neutral question in a neutral tone of voice, you send multiple messages without making a direct challenge. First, there should be a policy, or set of criteria. Second, you speak and think in objective business terms. Third, you won’t be willing to accept vague, unsubstantiated, arbitrary decisions about your career advancement.

2. Know your worth. Don’t assume that your boss is keeping track of your achievements. Sad, but true. Make it a habit: at the end of every quarter, document your accomplishments in concrete, measureable terms that matter to your boss and to your organization. Use this exercise as a way to figure out the best metrics for your job, and use these documents to prepare a killer annual report. Be prepared to casually communicate these objective metrics whenever your boss veers into la-la-land.

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Because subjectivity is so resistant to rational argument (even the Supreme Court majority was impervious to reasoning), subliminal intervention is likely your best option, at least initially. What’s mission-critical is to be consistent and persistent with your counter-campaign tactics. Deploy each and every one of them to make a full-court press. You’ll make it near-impossible for your boss to ignore the objective facts of your value. And if s/he tries, you’ll be armed with enough objective data to make the strongest possible case for your advancement.

And, of course, once you become the policy-maker, you can be as direct as you want about creating a level playing field.

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To read the complete article, please click here.

Ann Daly PhD is an executive coach, consultant, and speaker devoted to the success and advancement of women. She is the award-winning author of six books, including Clarity: How to Accomplish What Matters Most and Do-Over! How Women Are Reinventing Their Lives. For more career development advice, sign up for her free eletter.

 


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