How Women Can Escape the Likability Trap

Here is a brief excerpt from an article by Joan C. Williams for The New York Times. To read the complete article, check out others, and obtain a deep-discount subscription, please click here.

Credit:  Kelsey Dake

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Powerful women know how to flip feminine stereotypes to their advantage.

There has been a lot of talk recently in the political arena about the likability trap for women: Women who behave in authoritative ways risk being disliked as insufferable prima donnas, pedantic schoolmarms or witchy women.

What you haven’t heard about much is the way successful women overcome this form of gender bias. I have interviewed about 200 women over the years in my research on gender and the workplace, and they all employ a similar set of strategies for escaping the likability trap. One former chief executive described hers this way: “I’m warm Ms. Mother 95 percent of the time, so that the 5 percent of the time when I need to be tough, I can be.” She embraced a stereotype that typically holds women back — the office mom — but flipped it around, using its momentum to propel herself forward. I call it gender judo.

Why do women need to do this? Even as women have moved into traditionally male domains, feminine mandates remain. More than 40 years of research by social scientists have shown that Americans define the good woman as helpful, modest and nice. In other words, as focused on her family and community, rather than working in her own self-interest. Meanwhile, the ideal man is defined as direct, assertive, competitive and ambitious.

This version of masculinity maps perfectly onto what we expect from leaders, in business and politics. Women in leadership need to display these “masculine” qualities, but when they do they risk being seen as bad women, and also as bad people. So savvy women learn that they must often do a masculine thing (which establishes their competence) in a feminine way (to defuse backlash).

In their study of female entrepreneurs, the social scientists Matthew Lee and Laura Huang found that venture capitalists were more likely to fund companies led by women if those companies were presented as having a social impact. This provides a “cover” that helps women overcome the perceived mismatch between the stereotypes of the good, community-focused woman and the hard-driving entrepreneur.

Other research finds that women make a similar finesse while negotiating. Women who negotiate as hard as men do tend to be disliked as overly demanding. So they use “softeners” in conversation. (“It wasn’t clear to me whether this salary offer represents the top of the pay range.”) When Sheryl Sandberg negotiated for what no doubt was an outlandishly high compensation package at Facebook, she told Mark Zuckerberg: “Of course you realize that you’re hiring me to run your deal teams, so you want me to be a good negotiator. This is the only time you and I will ever be on opposite sides of the table.” She turned a salary negotiation (competitive and ambitious) into a touching testimony of team loyalty.

Isn’t this all a bit revolting? Here’s what works for men negotiating for a higher salary: I have another offer, and I need you to match it. Why should women have to do something different?

They shouldn’t.

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Joan C. Williams, a professor of law, is a co-author of What Works for Women at Work.

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