How to Write an Email That People Will Read

HBR Tip

Here is another valuable Management Tip of the Day from Harvard Business Review. To sign up for a free subscription to any/all HBR newsletters, please click here.

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When you send an email, chances are that it’s competing with hundreds of others for the recipient’s attention. Here’s how to compose emails that people will actually read, answer, and act on:

o Get straight to the point. Make your request in the first few sentences. Be polite, but concise. Try an opening like, “Great interview. Thanks for sending it. May I ask a favor?”

o Keep it brief. People find long emails irksome and energy-sapping. The more they have to scroll, the less receptive they’ll be. Limit your message to a single screen of reading.

o Write a short but informative subject line. With a generic or blank subject line, your message will get lost in your recipient’s inbox. Be specific — try “The Nov. 15 Leadership Program” instead of “Program.” If you’re asking someone to take action, highlight that in the subject.

Today’s Management Tip was adapted from the HBR Guide to Better Business Writing.

To check out that book and join the discussion, please click here.

Also, you may wish to check out an anthology, Management Tips from Harvard Business Review, by clicking here.

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