Here is an excerpt from an article written by Melody Wilding for Harvard Business Review and the HBR Blog Network. To read the complete article, check out the wealth of free resources, obtain subscription information, and receive HBR email alerts, please click here.
Credit: Ghislain & Marie David de Lossy/Getty Images
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As a product lead at a major technology company, Terence’s job is to make decisions. How should the team prioritize features to develop? Who should be staffed on projects? When should products launch? Hundreds of choices drive the vision, strategy, and direction for each product Terence oversees.
While Terence loved his job, making so many decisions caused him a lot of stress. He would waste hours in unproductive mental loops — analyzing variables to make the “right” choices. He would worry about the future and imagine all the ways a launch could go wrong. Then, he would beat himself up for squandering valuable time and energy deliberating instead of taking action. In other words, his thoughtfulness, which was typically a strength, often led him to overthink situations.
Terence is what I like to call a sensitive striver — a high-achiever who processes the world more deeply than others. Studies show that sensitive people have more active brain circuitry and neurochemicals in areas related to mental processing. This means their minds not only take in more information, but also process that information in a more complex way. Sensitive strivers like Terence are often applauded for the way they explore angles and nuance. But at the same time, they are also more susceptible to stress and overwhelm.
Deliberation is an admirable and essential leadership quality that undoubtedly produces better outcomes. But for Terence and others like him, there comes a point in decision making where helpful contemplation turns into overthinking. If you can relate, here are five ways to stop the cycle of thinking too much and drive towards better, faster decisions.
[Here are the first three.]
1. Put aside perfectionism
Perfectionism is one of the biggest blockers to swift, effective decision-making because it operates on faulty all-or-nothing thinking. For example, perfectionism can lead you to believe that if you don’t make the “correct” choice (as if there is only one right option), then you are a failure. Or that you must know everything, anticipate every eventuality, and have a thorough plan in place before making a move. Trying to weigh every possible outcome and consideration is paralyzing.
To curb this tendency, ask yourself questions like:
- Which decision will have the biggest positive impact on my top priorities?
- Of all the possible people I could please or displease, which one or two people do I least want to disappoint?
- What is one thing I could do today that would bring me closer to my goal?
- Based on what I know and the information I have at this moment, what’s the best next step?
After all, it’s much easier to wrap your head around and take action towards a single next step rather than trying to project months or years into the future.
2. Right-size the problem
Some decisions are worth mulling over, while others are not. Before you make a call, write down what goals, priorities, or people in your life will be impacted. This will help you differentiate between what’s meaningful and what’s not worth obsessing over.
Likewise, if you’re worried about the prospect of a decision bombing, try the 10/10/10 test. When the prospect of falling flat on your face seizes you, think about how you’ll feel about the decision 10 weeks, 10 months, or 10 years from now? It’s likely that the choice will be inconsequential or that you won’t even remember it was a big deal. Your answers can help you put things in perspective and rally the motivation you need to take action.
3. Leverage the underestimated power of intuition
Intuition works like a mental pattern matching game. The brain considers a situation, quickly assesses all your experiences, and then makes the best decision given the context. This automatic process is faster than rational thought, which means intuition is a necessary decision-making tool when time is short and traditional data is not available. In fact, research shows that pairing intuition with analytical thinking helps you make better, faster, and more accurate decisions and gives you more confidence in your choices than relying on intellect alone. In one study, car buyers who used only careful analysis were ultimately happy with their purchases about a quarter of the time. Meanwhile, those who made intuitive purchases were happy 60 percent of the time. That’s because relying on rapid cognition, or thin-slicing, allows the brain to make wise decisions without overthinking.
Terence, the product lead I mentioned earlier, was so intrigued by the idea of making decisions from his gut that he planned a “Day of Disinhibition” during which he followed his own intuition about everything he said and did for twenty-four hours. The result? Going with his gut gave him the courage to stop censoring himself and make tough calls, even when he knew it might upset some stakeholders. “It wasn’t just what I got done, but how I got it done, how quickly, and how I felt about it,” he later told me, “It put me in the best frame of mind to deal with whatever is in front of me,” he said. Try the “Day of Disinhibition” experiment for yourself, or simply set aside a few minutes today and list three to five times you trusted your gut in and whether the outcome was favorable.
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Here is a direct link to the complete article.