Here is an excerpt from an article written by Art Markman for Harvard Business Review and the HBR Blog Network. To read the complete article, check out the wealth of free resources, obtain subscription information, and receive HBR email alerts, please click here.
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When we think about productivity at work, we often think about how to motivate ourselves — or the people on our team. But sometimes the people who are struggling to stay focused and engaged are our peers. And while it may not be an official part of your job description, helping a colleague is the kind thing to do and can be beneficial to your own productivity.
Here are several things you can do for your colleagues to help them through a rough patch.
Acknowledge
The first step is to let your colleague know that you’ve noticed they’re off their game. Find a time to chat with them at their desk or invite them to grab a cup of coffee or a drink after work. Tell them what you’ve observed. Perhaps they look down, or frustrated, or unable to concentrate.
You can’t force a colleague to disclose what’s going on with them, but just letting them know that you’ve noticed that they seem to be acting differently shows them that someone out there is paying attention. They may not want to discuss the issue when you first bring it up, but you’ve planted the seed for future conversation by letting them know that you are there.
And sometimes that’s enough. In an era of hot-desking, flexible schedules, texts, and emails, it is easy to lose the human connection at work, which can make you feel as though you are working for an unsympathetic and faceless organization. Knowing that you have colleagues who care can sometimes be motivating in itself.
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Here is a direct link to the complete article.