Give Hospitality: A Book Review by Bob Morris

Give Hospiality: A Hopeful Story of What Happens When We live, Work, and Love from a Place of Genersosity
Taylor Scott
Matt Holt Books/An Imprint of BenBella Books (July 2025)

The power of being generous to yourself

All of the best self-help books focus on HOW to achieve specific objectives in order to accelerate personal growth and professional development. That is especially true of Give Hospitality in which Taylor Scott shares what he has learned from his wide and deep experience in the hospitality industry. This is both a sequel and an extension to an earlier book, Lead with Hospitality (2021).

As with Lead with Hospitality, Give Hospitality is a must-read for all executives, especially those with direct reports. Taylor Scott has written a business fable within whose narrative structure he provides an abundance of invaluable information, insights, and counsel that can help prepare almost anyone to become a high-impact leader. The same material can then help them to help others to become a high-impact leader.

Not all material lends itself to the business fable format, one that relies on a convergence of setting, themes, characters, plot, dialogue, crisis, climax, etc., to tell a story. In Give Hospitality, Summer Grace is the protagonist who only recently left a toxic workplace to join another (Kuwela Resports) within which there are non-negotiable values: “To inspire selflessness, generosity, and hearts for hospitality, so that jobs are transformed into truly meaningful work in a place where guests can relax, recharge, and reconnect over conversation about what really matters.”

Whatever their size and nature may be, all organizations need high-impact leadership at all levels and in all areas of the given enterprise. In countless surveys of hundreds of thousands of employees, when asked what was of greatest importance to them in their workplace culture, a substantial majority responded “feeling appreciated.”

It is no coincidence that companies annually ranked among those most highly-regarded and best to work for are also annually ranked among companies that are most profitable, with the greatest cap value in their industry segment.

All of the best self-help books focus on HOW to achieve specific objectives in order to accelerate personal growth and professional development. That is especially true of Give Hospitality in which Taylor Scott shares what he has learned from his wide and deep experience in the hospitality industry.

Lead with Hospitality is a must-read for all executives, especially those with direct reports. Taylor Scott provides an abundance of invaluable information, insights, and counsel that can help prepare almost anyone to become a high-impact leader. The same material can then help them to help others to become a high-impact leader.

As I worked my way through this remarkable book, I realized that AI could probably absorb and digest the material but only a human being could apply it effectively and — over time — modify and improve it.

Consider also the value of this insight from Theodore Roosevelt: “People won’t care how much you know until they know how much you care.”

All of the best self-help books focus on HOW to achieve specific objectives in order to accelerate personal growth and professional development. That is especially true of Lead with Hospitality in which Taylor Scott shares what he has learned from his wide and deep experience in the hospitality industry.

Whatever their size and nature may be, all organizations need high-impact leadership at all levels and in all areas of the given enterprise. In countless surveys of hundreds of thousands of employees, when asked what was of greatest importance to them in their workplace culture, a substantial majority responded “feeling appreciated.”

It is no coincidence that companies annually ranked among those most highly-regarded and best to work for are also annually ranked among companies that are most profitable, with the greatest cap value in their industry segment.

Lead with Hospitality is a must-read for all executives, especially those with direct reports. Taylor Scott provides an abundance of invaluable information, insights, and counsel that can help prepare almost anyone to become a high-impact leader. The same material can then help them to help others to become a high-impact leader.

As I worked my way through this remarkable book, I realized that AI could probably absorb and digest the material but only a human being could apply it effectively and — over time — modify and improve it.

The potential value of this insight from Theodore Roosevelt is greater now than ever before: “People won’t care how much you know until they know how much you care.”

Posted in

Leave a Comment





This site uses Akismet to reduce spam. Learn how your comment data is processed.