Here is an excerpt from an article written by Greg Satell for Harvard Business Review and the HBR Blog Network. To read the complete article, check out the wealth of free resources, obtain subscription information, and receive HBR email alerts, please click here.
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One of the most common questions I get asked by senior managers is “How can we find more innovative people?” I know the type they have in mind — someone energetic and dynamic, full of ideas and able to present them powerfully. It seems like everybody these days is looking for an early version of Steve Jobs.
Yet in researching my book, Mapping Innovation, I found that most great innovators were nothing like the mercurial stereotype. In fact, almost all of them were kind, generous, and interested in what I was doing. Many were soft-spoken and modest. You would notice very few of them in a crowded room.
So the simplest answer is that you need to start by empowering the people already in your organization. But to do that, you need to take responsibility for creating an environment in which your people can thrive. That’s no simple task, and most managers have difficulty with it. Nevertheless, by following a few simple principles you can make a huge difference.
Hire for mission.
In my previous company, we had a division manager who wasn’t performing the way we wanted her to. She wasn’t necessarily bad. In fact, she was well liked by her staff, coworkers, and senior management. But she wasn’t showing anywhere near the creativity required to take the business to the next level, and we decided to ease her out of her position.
Then a funny thing happened. After she left our company, she became a successful interior decorator. Her clients loved how she could transform a space with creativity and style. She also displayed many of the same qualities that made her so well liked as a manager. She was a good listener, was highly collaborative, and focused on results.
So why is it that someone could be so dull and unimaginative in one context and so creative in another? The simplest answer is that she was a lot more interested in interior decorating than she was in our business. Researchers have long established that intrinsic motivation is a major component of what makes people creative.
The biggest misconception about innovation is that it’s about ideas. It’s not. It’s about solving problems. So the first step to building an innovative team is to hire people interested in the problems you need to solve. If there is a true commitment to a shared mission, the ideas will come.
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Here is a direct link to the complete article.
Greg Satell is an author, speaker, and advisor. His first book, Mapping Innovation: A Playbook for Navigating a Disruptive Age, was chosen as one of the best business books of 2017 by 800-CEO-READ. Follow his blog at Digital Tonto or on twitter @DigitalTonto.