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3 Common Fallacies About Creativity

Here is an excerpt from an article written byby Anu Arora, Pronita Mehrotra, and Sandeep Krishnamurthy for Harvard Business Review and the HBR Blog Network. To read the complete article, check out the wealth of free resources, obtain subscription information, and receive HBR email alerts, please click here.

Credit: Yaroslav Danylchenko/Stocksy

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Leaders often cite creativity and innovation as critical components of business success. But many businesses fail to create and encourage environments where creativity can flourish. Managers make three common mistakes that prohibit new ideas and suppress suggestions that don’t align with their own.

A 2017 PwC survey of 1,379 CEOs determined that “innovation” was the top priority for most businesses. The same survey revealed 77% of CEOs struggle to find employees with creativity and innovation skills. Last year, a LinkedIn analysis ranked “creativity” as the most in-demand soft skill.

Why do organizations have so much trouble enabling employee creativity? The answer lies in subtle and deeply ingrained behaviors that prevent companies from creating a creative culture. We identify three misconceptions that managers must overcome to effectively build creative cultures.

The Productivity Illusion

A few months ago, articles critical of Google CEO Sundar Pichai argued his slow decision-making process stifled innovation. The articles incorrectly equated decision-making speed with innovation. We don’t have insight into whether his “slow” decisions were innovative, but the misconception that slow decision-making stifles innovation often leads to the illusion that productivity requires speed. Coupled with other measures that Pichai has taken, notably distributed decision making and cutting down on vanity projects, it is just as likely that he is taking a disciplined approach to innovation and productivity, which is reflected in Google’s increased innovation, and growing stock price.

No matter the size of your company, you have likely come across a persona like the fictional employee we’ll refer to hereafter as “Dave.” Dave is a well-liked leader. He is known for quick thinking and decisiveness, and most people regard him as someone who gets things done. On a typical day, he spends most of his time in group meetings. He listens carefully to the issues his team addresses. He weighs in and helps them resolve the challenges. He prides himself on not leaving the office until he executes his to-do list. With every item that he ticks off his list, he feels good about his impact. As he leaves the office, he is happy to have had such a productive day. Given Dave’s ability to address issues and help teams make forward progress, most people would consider him to be a great leader. Not so fast (and we mean that literally).

Trying to resolve things too quickly, especially for complex problems, is detrimental to innovation because you fall prey to premature closure. Resistance to premature closure — a key aspect of creativity — is our ability to keep an open mind when we already have a potential solution. Some of the best solutions don’t come in the initial meeting or two, but after a longer incubation period. While mantras like “move fast and break things” can help push people towards action, they can backfire when the underlying problem is complex. In such situations, resisting the temptation to find a solution quickly (and often less creatively), and instead urging the team (much to their frustration) to keep searching for more ideas can lead to more innovative and far-reaching solutions.

To avoid premature closure, teams should arrive at an “almost final” decision and then intentionally delay action in favor of additional incubation time. During this time, everyone should commit to thinking about the problem and sharing their ideas. If the team can’t find a better approach during the incubation period, they should proceed with their original solution.

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Here is a direct link to the complete article.

Dr. Pronita Mehrotra is the founder of MindAntix.

Anu Arora is an Executive Coach and founder of Infinite Potential Leadership.

Sandeep Krishnamurthy is the Dean of the School of Business at the University of Washington’s Bothell campus and founder of Purple Lightning Ventures.

 

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