Zappos

The Leadership and Artistry of Tony Hsieh

December 17, 2020

  Here is an excerpt from an article written by Bill Taylor for Harvard Business Review and the HBR Blog Network. To read the complete article, check out the wealth of free resources, obtain subscription information, and receive HBR email…

Read More

The dark side of transparency

April 25, 2017

  Here is a brief excerpt from an article written by Julian Birkinshaw and Dan Cable for the McKinsey Quarterly, published by McKinsey & Company. To read the complete article, check out other resources, learn more about the firm, obtain…

Read More

Robert Bruce Shaw on “Extreme Teams”: An interview by Bob Morris

March 18, 2017

Robert Bruce Shaw assists business leaders in building organizations and teams capable of superior performance. His specialty is working closely with senior executives, as individuals and as groups, on organizational and leadership effectiveness. Robert often works with leaders in new…

Read More

Extreme Teams: A book review by Bob Morris

February 24, 2017

Extreme Teams: Why Pixar, Netflix, Airbnb, and Other Cutting-Edge Companies Succeed Where Most Fail Robert Bruce Shaw AMACOM (January 2017) “Never doubt that a small group of thoughtful, committed people can change the world; indeed, it’s the only thing that…

Read More

The dark side of transparency

February 7, 2017

  Here is a brief excerpt from an article written by Julian Birkinshaw and Dan Cable for the McKinsey Quarterly, published by McKinsey & Company, in which they suggest that executives need to get smarter about when to open up…

Read More

Driven to Delight: A book review by Bob Morris

January 13, 2016

Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way Joseph A. Michelli McGraw-Hill (2016) “The Best or Nothing”: The Mercedes-Benz Way As those who have read one or more of his previously published books already know, Joseph Michelli possesses…

Read More

Michael J. Silverstein: Part 2 of an interview by Bob Morris

December 4, 2015

Michael J. Silverstein is a leader of The Boston Consulting Group’s global consumer practice. He specializes in helping the senior team at large multinationals transform their companies through superior consumer insight, accelerated organic growth, and M&A. His clients include some…

Read More

Michael J. Silverstein: Part 1 of an interview by Bob Morris

November 28, 2015

Michael J. Silverstein is a leader of The Boston Consulting Group’s global consumer practice. He specializes in helping the senior team at large multinationals transform their companies through superior consumer insight, accelerated organic growth, and M&A. His clients include some…

Read More

Rocket: A book review by Bob Morris

November 15, 2015

Rocket: Eight Lessons to Secure Infinite Growth Michael J. Silverstein, Dylan Bolden, Rune Jacobsen, and Rohan Sajdeh McGraw-Hill (October 2015) Here are 16 mini-case studies that demonstrate the physics of accelerated commercial growth I think this book’s subtitle is a…

Read More

The Open Organization: A book review by Bob Morris

May 20, 2015

The Open Organization: Igniting Passion and Performance Jim Whitehurst Harvard Business Review Press (2015) How and why to focus everyone’s attention on what is most important, doing so with passion to achieve breakthrough results Almost everything I know about the…

Read More