Matchmakers: A book review by Bob Morris

June 20, 2016

Matchmakers: The New Economics of Multisided Platforms David S. Evans and Richard Schmalensee Harvard Business Review Press (June 2016) How to help those with a need for a product or service to connect with those who can provide it, The…

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Platform Revolution: A book review by Bob Morris

March 27, 2016

Platform Revolution: How Networked Markets Are Transforming the Economy—And How to Make Them Work for You Geoffrey G. Parker, Marshall W. Van Alstyne, and Sangeet Paul Choudary W. W. Norton & Company March 2016) How to accelerate connectivity and interaction,…

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The Membership Economy: A book review by Bob Morris

March 19, 2015

The Membership Economy: Find Your Super Users, Master the Forever Transaction, and Build Recurring Revenue Robbie Kellman Baxter McGraw-Hill (2015) How to create a community of “customer evangelists” who thrive in the Membership Economy The term “customer evangelist” was introduced…

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Gary Hamel and Michele Zanini on “Why and how to build a change platform, not a change program”

November 2, 2014

Here is a brief excerpt from an article written by Gary Hamel and Michele Zanini for the McKinsey Quarterly, published by McKinsey & Company. They suggest that it’s not you, it’s your company. Management Innovation eXchange co-founders Hamel and Zanini…

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Whitney L. Johnson: An interview by Bob Morris

July 20, 2012

Whitney L. Johnson dared to dream when she began her Wall Street career as a secretary. With courage and persistence, by her forties she had risen to become an Institutional Investor-ranked sell-side analyst. Whitney is the president and co-founder of Clayton Christensen’s investment firm, Rose…

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