Posts Tagged ‘Zappos’

The dark side of transparency

 

Here is a brief excerpt from an article written by Julian Birkinshaw and Dan Cable for the McKinsey Quarterly, published by McKinsey & Company. To read the complete article, check … READ MORE

Robert Bruce Shaw on “Extreme Teams”: An interview by Bob Morris

Robert Bruce Shaw assists business leaders in building organizations and teams capable of superior performance. His specialty is working closely with senior executives, as individuals and as groups, on organizational and leadership effectiveness. Robert often works with leaders … READ MORE

Extreme Teams: A book review by Bob Morris

Extreme Teams: Why Pixar, Netflix, Airbnb, and Other Cutting-Edge Companies Succeed Where Most Fail
Robert Bruce Shaw
AMACOM (January 2017)

“Never doubt that a small group of thoughtful, committed people can change the world; indeed, it’s the only thing that ever has.” Margaret Mead

I … READ MORE

The dark side of transparency

 

Here is a brief excerpt from an article written by Julian Birkinshaw and Dan Cable for the McKinsey Quarterly, published by McKinsey & Company, in which they suggest that executives need to get smarter … READ MORE

Driven to Delight: A book review by Bob Morris

Driven to DelightDriven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way
Joseph A. Michelli
McGraw-Hill (2016)

“The Best or Nothing”: The Mercedes-Benz Way

As those who have read one or more of his previously published books already know, Joseph Michelli possesses a unique combination … READ MORE

Michael J. Silverstein: Part 2 of an interview by Bob Morris

SilversteinMichael J. Silverstein is a leader of The Boston Consulting Group’s global consumer practice. He specializes in helping the senior team at large multinationals transform their companies through superior consumer insight, accelerated organic growth, and M&A. His clients … READ MORE

Michael J. Silverstein: Part 1 of an interview by Bob Morris

Silverstein

Michael J. Silverstein is a leader of The Boston Consulting Group’s global consumer practice. He specializes in helping the senior team at large multinationals transform their companies through superior consumer insight, accelerated organic growth, and M&A. His clients … READ MORE

Rocket: A book review by Bob Morris

RocketRocket: Eight Lessons to Secure Infinite Growth
Michael J. Silverstein, Dylan Bolden, Rune Jacobsen, and Rohan Sajdeh
McGraw-Hill (October 2015)

Here are 16 mini-case studies that demonstrate the physics of accelerated commercial growth

I think this book’s subtitle is … READ MORE

The Open Organization: A book review by Bob Morris

Open OrganizationThe Open Organization: Igniting Passion and Performance
Jim Whitehurst
Harvard Business Review Press (2015)

How and why to focus everyone’s attention on what is most important, doing so with passion to achieve breakthrough results

Almost everything I know about the “open” concept and mindset I have learned … READ MORE

The Reconnected Leader: A book review by Bob Morris

Reconnected LeaderThe Reconnected Leader: An Executive’s Guide to Creating Responsible, Purposeful and Valuable Organizations
Norman Pickavance
KoganPage (2015)

“Get real or you’re toast.” Lancelot Fahrquart

Thinking about reconnection presupposes a previous connection. That is the approach by which Norman Pickavance frames his thoughts and feelings about how to … READ MORE

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