Willful Blindness: Why We Ignore the Obvious at Our Peril
In her brilliant book, Willful Blindness: Why We Ignore the Obvious at Our Peril, Margaret Heffernan rigorously and eloquently examines a common problem: denying truths that are “too painful, too frightening to confront.” Many people revert to denial because they…
Read MoreHere is an article written by Margaret Heffernan for CBS MoneyWatch, the CBS Interactive Business Network. To check out an abundance of valuable resources and obtain a free subscription to one or more of the website’s newsletters, please click here. * * *…
Read MoreHere is an article written by Margaret Heffernan for CBS MoneyWatch, the CBS Interactive Business Network. To check out an abundance of valuable resources and obtain a free subscription to one or more of the website’s newsletters, please click here.…
Read MoreHere is an article written by Margaret Heffernan for CBS MoneyWatch, the CBS Interactive Business Network. To check out an abundance of valuable resources and obtain a free subscription to one or more of the website’s newsletters, please click here.…
Read MoreHere is an article written by Margaret Heffernan for CBS MoneyWatch, the CBS Interactive Business Network. To check out an abundance of valuable resources and obtain a free subscription to one or more of the website’s newsletters, please click here.…
Read MoreI agree with Donald Sull that most executives either do not recognize or ignore anomalies and even when they’re pointed out, the same executives underestimate their potential importance. True, they are easy to miss. Sull suggests that “the human mind is…
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Margaret Heffernan on “Why it’s time to forget the pecking order at work”
Organizations are often run according to “the superchicken model,” where the value is placed on star employees who outperform others. And yet, this isn’t what drives the most high-achieving teams. Business leader Margaret Heffernan observes that it is social cohesion…
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