Well-Designed: How to Use Empathy to Create Products People Love
Jon Kolko is Vice President of Consumer Design at Blackboard; he joined Blackboard with the acquisition of MyEdu, a startup focused on helping students succeed in college and get jobs. Jon is also the Founder and Director of Austin Center…
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Well-Designed: How to Use Empathy to Create Products People Love Jon Kolko Harvard Business Review Press (2014) How to focus on people, celebrate emotional value, and drive optimism through lateral and divergent thinking I share Jon Kolko’s high regard for…
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Invaluable Life Lessons from the Crucible of Human Experience
I am grateful to Erik Michielsen for letting me know about Capture Your Flag and its Near Peer resources. Briefly, a Near Peer is someone who has recently been through a situation you are facing now. Their story is your…
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