Walter Swap

HBR Guide to Coaching Employees: A book review by Bob Morris

June 3, 2015

HBR Guide to Coaching Employees Various Contributors Harvard Business Review Press (2014) “If your actions inspire others to dream more, learn more, do more and become more, you are a leader.” John Quincy Adams This is one of the volumes…

Read More

The Best Indicators of Deep Smarts

February 17, 2015

Dorothy Leonard has co-authored three books in which she discusses “deep smarts”: business-critical, experienced-based knowledge. Such knowledge is “deep” in terms of its nature and extent and smart in terms of its practical value. We all have had a relationship…

Read More

Critical Knowledge Transfer: A book review by Bob Morris

December 2, 2014

Critical Knowledge Transfer: Tools for Managing Your Company’s Deep Smarts Dorothy Leonard, Walter Swap, and Gavin Barton Harvard Business Review Press (2014) How to locate, obtain or develop, assimilate, manage, and leverage your organization’s “Deep Smarts” Dorothy Leonard is among…

Read More