UPS

Best-Kept Secrets of the World’s Best Companies

September 28, 2019

In Secrets of Greatness: Advice from the World’s Top CEOs and Entrepreneurs (2006), a volume created by the editors of Fortune magazine from previously published material. Eleven journalists share twenty-five of what were then among “the best-kept secrets” of what…

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How and Why Frameworks Improve Performance When Adopted at Any Level of an Organization

October 23, 2012

Here’s the latest head’s up from APQC (American Productivity & Quality Center) with a generous offer to download a very important article. *      *      * The goal: To improve performance at all levels and in all areas…

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The Optimization Edge: A book review by Bob Morris

January 15, 2012

The Optimization Edge: Reinventing Decision Making to Maximize All Your Company’s Assets Steve Sashihara McGraw-Hill (2011) How to make complex decisions and recommendations about the best way to deploy assets In a book I very much admire, Judgment: How Winning…

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Jeanne W. Ross: An interview by Bob Morris

June 13, 2011

  Jeanne Ross earned a B.A., from the University of Illinois, an M.B.A. from the University of Pennsylvania, and a Ph.D., from the University of Wisconsin-Milwaukee. She is Principal Research Scientist at the MIT Center for Information Systems Research. Much of…

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