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Fit to Compete: Why Honest Conversations About Your Company’s Capabilities Are the Key to a Winning Strategy Michael Beer Harvard Business Review Press (January 2020) How healthy are your organization’s vital signs? Unless there is effective communication between and among…
Read MoreAlan Weiss is one of those rare people who can say he is a consultant, speaker, and author and mean it. His consulting firm, Summit Consulting Group, Inc., has attracted clients such as Merck, Hewlett-Packard, GE, Mercedes-Benz, State Street Corporation,…
Read MorePrimed to Perform: How to Build the Highest Performing Cultures Through the Science of Total Motivation Neel Doshi and Lindsay McGregor HarperBusiness/An Imprint of HarperCollins (2015) How to make every single person in your organization solve problems 10% better, 10%…
Read MoreMichael J. Silverstein is a leader of The Boston Consulting Group’s global consumer practice. He specializes in helping the senior team at large multinationals transform their companies through superior consumer insight, accelerated organic growth, and M&A. His clients include some…
Read MoreMichael J. Silverstein is a leader of The Boston Consulting Group’s global consumer practice. He specializes in helping the senior team at large multinationals transform their companies through superior consumer insight, accelerated organic growth, and M&A. His clients include some…
Read MoreThe Innovator’s Hypothesis: How Cheap Experiments Are Worth More than Good Ideas Michael Schrage The MIT Press (2014) How and why “simple, fast, cheap, smart, lean, and important experiments can supercharge any serious innovation process” As I began to read…
Read MoreNiraj Dawar is a Professor in marketing at the Ivey Business School, Canada of. He earned his PhD from Pennsylvania State University. His research currently focuses on marketing strategy, brand equity and brand management issues. His published papers on brand…
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Rajat Paharia on “The Three Faces of Loyalty”
In the first chapter of his recently published book, Loyalty 3.0: How to Revolutionize Customer and Employee Engagement with Big Data and Gamification, Rajat Paharia shares what he characterizes as “The Three Faces of Loyalty.” Here is a briefing on…
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