Touchpoints: Creating Powerful Leadership Connections in the Smallest of Moments
The Power of Moments: Why Certain Experiences Have Extraordinary Impact Chip Heath and Dan Heath Simon & Schuster (October 2017) How to mark transitions, commemorate milestones, and fill pits…also, WHY In my opinion, this is the most important of the…
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In TouchPoints: Creating Powerful Leadership Connections in the Smallest of Moments, Doug Conant and Mette Norman share some excellent insights with regard to how to maximize the value of frequent and informal interaction with associates. They explain how and why…
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Robert K. Greenleaf (1904-1990) is generally associated with the concept of servant leadership. Here is a brief excerpt from one of his essays, first published in 1970: “The servant-leader is servant first…It begins with the natural feeling that one wants…
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Step Up: Lead in Six Moments that Matter Henry Evans and Colm Foster Jossey-Bass/A Wiley Brand (2014) How to “step up and demonstrate leadership in important moments, with or without the official title and authority to do so. What Henry…
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Thinking about giving books as holiday gifts? Here is a brief excerpt from an article by Doug Conant for LinkedIn during which he discusses seven of his favorite books about leadership. To read the complete article and check out others,…
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Here is a brief article by Douglas Conant for LinkedIn. To check out a wealth of articles by other thought leaders, please click here. * * * In a typical day we each have dozens of interactions – with colleagues,…
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Here is a brief excerpt from an interview of Douglas Conant by Art Kleiner, editor-in-chief of strategy+business magazine, published by Booz & Company. Art is also the author of The Age of Heretics: A History of the Radical Thinkers Who Reinvented Corporate…
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Talk, Inc.: How Trusted Leaders Use Conversation to Power Their Organizations Boris Groysberg and Michael Slind Harvard Business Review Press (2012) How and why organizational conversation can – and should – be a new source of organizational power The results…
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An experienced chief executive tells leaders how to make every workplace encounter more productive and engaging. Here is an excerpt from an especially interesting and informative Gallup Management Journal Q&A with Douglas Conant, former CEO of the Campbell Soup Company…
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Golden opportunities in the workplace to nourish relationships
In some ways, our relationships with other people resemble plants in that they require ongoing nourishment or they will die from neglect. Doug Conant and Mette Norgaard are the co-authors of TouchPoints: Creating Powerful Leadership Connections in the Smallest of…
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