The Everything Store
The Age of the Customer: Prepare for the Moment of Relevance Jim Blasingame SBN Books (2014) How and why all of a company’s initiatives must be in proper alignment to accommodate its customers’ expectations As I worked my way through…
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On September 19, 2013, The Financial Times and Goldman Sachs announced the shortlist for the ninth annual Financial Times and Goldman Sachs Business Book of the Year Award, now an essential calendar fixture for business people and authors alike. The…
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Cheap Words: Amazon is good for customers. But is it good for books?
Here is a brief excerpt from an especially important article by George Packer for The New Yorker in which in which discusses whether or not Jeff Bezos and Amazon are good for the book publishing industry. Opinions are sharply divided…
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