Southwest Airlines
Leading with Significance: How to Create a Magnetic, People-First Culture Joey Havens Greenleaf Book Group Press (June 2023) An organization’s culture can determine its fate, for better or worse. Years ago, then chairman and CEO of Southwest Airlines — Herb…
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Build: An Unorthodox Guide to Making Things Worth Making Tony Fadell HarperBusiness/An Imprint of HarperCollins (May 2022) “Everything begins with asking ‘Why?’” Simon Sinek It is also true that “Building anything begins with asking ‘Why?’” Sinek agrees with Peter Drucker:…
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Blind Spot: The Global Rise of Unhappiness and How Leaders Missed It Jon Clifton Gallup Press (September 2022) High-impact evangelists: The “secret sauce” for organizational success Jon Clifton wrote this book in order to explain “where the world is suffering…
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Build: An Unorthodox Guide to Making Things Worth Making Tony Fadell HarperBusiness/An Imprint of HarperCollins (May 2022) “Everything begins with asking ‘Why?’” Simon Sinek Sinek agrees with Peter Drucker: “There is surely nothing quite so useless as doing with great…
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Beyond Digital: How Great Leaders Transform Their Organizations and Shape the Future Paul Leinwand and Mahadeva Matt Mani Harvard Business Review Press (January 2022) “The future is already here – it’s just not evenly distributed yet.” William Gibson Whatever their…
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Winning on Purpose: The Unbeatable Strategy of Loving Customers Fred Reichheld with Darci Darnell and Maureen Burns Harvard Business Review Press (December 2017) Need an unbeatable strategy for success? Enrich the lives of your customers. Years ago, Southwest Airlines’ then…
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Unfiltered Marketing: 5 Rules to Win Back Trust, Credibility, and Customers in a Digitally Distracted World Stephen Denny and Paul Leinberger Career Press (November 2020) First time you betray my trust, shame on you. The next time, shame on me….…
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Evidence-Based Recruiting: How to Build a Company of Star Performers Through Systematic and Repeatable Hiring Practices Atta Tarki McGraw Hill (January 2020 “The team with the best players wins.” Jack Welch My own opinion is that the team with the…
Read MoreIn The Innovation Stack, Jim McKelvey explains how to “build an unbeatable business one crazy at a time.” He introduces a mindset and methodology that drive a process of stacking innovations. He focuses on four firms: Bank of Italy (later…
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Stacking Innovations at Bank of Italy
In The Innovation Stack, Jim McKelvey explains how to “build an unbeatable business one crazy idea at a time.” He introduces a mindset and methodology that drive a process of stacking sequential innovations. He focuses on four firms: Bank of…
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